Business Support Coordinator - Matlock, Derbyshire

Business Support Coordinator - Matlock, Derbyshire

Hybrid

We have a fantastic opportunity to join our business support team on a hybrid working basis.  Our National Office is based in Matlock, Derbyshire DE4 3YH and there will be a need for flexibility to attend meetings within the office, an opportunity to use a hot desk when needed and at other times the opportunity to work from home.

As Business Support Co-ordinator you’ll provide full business administrative support to all departments across YHA, working closely with the Heads of Departments (HODs), Associate Directors (ADs) and other colleagues within SLT (Senior Leadership Team)  and wider Directorates, ensuring effective and pro-active administrative processes. You’ll work on departmental and cross-departmental projects, building relationships with colleagues throughout the network and with external suppliers and partners.

We are YHA.
We believe in the power of travel and adventure. To connect people to each other, to nature, the outdoors, culture and heritage.

YHA is a 90-year-old social enterprise. Today, the charity makes a difference to more than a million people each year through our 150 hostels, activity centres and leading work in volunteering, traineeships, apprenticeships and youth employment.

We welcome all yet specialise in creating opportunities for young people. We have a thriving schools and groups programme and work with partners to support access for young people and families with challenging lives.

What we’re looking for:
In line with YHA strategy our top impact priority is to ensure that all means all, increasing the scale and breadth of our reach and ensuring that YHA is for everyone. To fully realise this ambition, we need a diverse workforce that is representative of the communities we serve.

Our people share a common purpose: to improve the health, wellbeing and life chances of all, but especially young people facing adversity and challenges.

To achieve this, we subscribe to a set of core values and behaviours: HEART. Helpful, Efficient, Authentic, Respectful and Team-Spirited.   Our HEART values recognise the need for equality, diversity, and inclusion and to ensure we are reaching all, we capture this information at both the attraction and onboarding stages of employment.

The role of Business Support co-ordinator requires the post holder to have administrative knowledge and competence (usually gained with experience of working in a busy operations-led administrative role).  Excellent verbal and written communication skills, able to communicate effectively at all levels. Able to adapt communication style to the various stakeholders and intended audience.

In addition:

• Excellent organisational skills, able to prioritise and manage a varied and busy workload.
• High level of accuracy and attention to detail.
• Confident and experienced in the use of Microsoft Packages (including Powerpoint, Excel, Word).
• Ability to exercise discretion and tact in dealing with confidential and sensitive matters.
• Good knowledge of YHA and understanding of departmental challenges (desirable) or experience of working in a similar organisation.

It would be beneficial for candidates to have Administration related NVQ Level 2 (desirable).

This role requires a degree of flexible working, including occasional weekend working and visits/overnight stays in hostels in England and Wales.  Driving licence or ability to travel independently to various sites is essential.

What you’ll get in return:
Working for a charity such as YHA can be extremely rewarding in itself, however, we also have a generous benefits package.

We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.

Please Note: to become an employee at YHA you must produce the correct ID for Right to Work in the UK and all DBS checks. Successful applicants must produce a satisfactory DBS check before a start date can be confirmed and before you can reside in our staff accommodation. We will ensure you receive your contract before your confirmed start date. YHA is committed to safeguarding and ensuring the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during our safer recruitment process in line with this commitment.