Volunteering Administrator - Matlock

YHA is a charity. Each year we welcome nearly 1 million people and we work with 500,000 children and young people through stays in our 150 amazing youth hostels, adventure in our activity centres, and through our leading work in volunteering, traineeships, apprenticeships and youth employment. We have a thriving schools programme, and work with partners to support access for those children and families who have challenging lives. We are the leading affordable accommodation provider, with world class feedback from those who visit us.

YHA offer a world class volunteering experience and we are currently looking for a Part-time Volunteering Administrator who will support the delivery of our volunteering plan to achieve volunteer recruitment and engagement targets, assist our Hostel Managers in delivering inspiring and meaningful volunteering opportunities for a diverse range of people and support our volunteers and colleagues to get the most from the experience.

As Volunteering Administrator you will:

-          Provide excellent customer service and advice by email and telephone

-          Provide internal guidance to managers on volunteering policies and procedures

-          Be an advocate for our great volunteering offer

-          Deliver key processes with recruitment of volunteers, engagement and retention

-          Identify opportunities to improve the volunteering systems and processes

-          Organise and prepare resources for events

-          Represent the team internally and externally

The ideal candidate for the role of Volunteering Administrator will have:

-          Previous experience working a volunteer or similar environment

-          Previous administrative experience

-          Be able to demonstrate an understanding of volunteering ethos and good practise

-          Knowledge of relevant legislative requirements including safeguarding and GDPR

-          Experience managing DBS checks

-          Confident communicator

-          Highly organised

What can we offer our Volunteering Administrator in return for your hard work and commitment to YHA:

-          Health & Well-being; BUPA health cash plan, discounted gym membership, cashback and discounts at hundreds of high street/online shops

-          Work & Development; Flexible working opportunities, support with continual learning and development, a generous annual leave allocation

-          Unique to YHA; The chance to work in amazing locations, 10 free Hostel stays per year (for you and up to three guests), 5 days volunteering per year, FREE YHA Membership and more!

This is a part time role offering 20 hours per week over 5 days Monday to Friday on a permanent basis.

Do you want to support our fantastic volunteers and managers in the Volunteering Administrator role? Then don’t delay APPLY today!

 

Additional Information:

20 hours over 5 days per week Monday to Friday. Please note the salary for this role is pro rata.

 

Job start date:

 

Job end date:

 

No. of Vacancies: 1

 

Working hours: 20

 

 

Accommodation is not provided as part of the contract

 

 

All roles are subject to a minimum of a basic DBS check.