Heart Values

A community at heart, and the heart of our communities

YHA was born of the determination of a community of like-minded pioneers. A determination to improve the lives of young people and society. From this grew a movement. 

Today we share a common purpose: to improve the health, wellbeing and life chances of all, but especially young people facing adversity and challenges. To achieve this, our people subscribe to a set of core values and behaviours: HEART.

HELPFUL

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Helpfulness is about making life easier for other people, being hospitable and creating a pleasant working environment.

 

 

 

EFFICIENT

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Being efficient means being organised, thoughtful in decision-making, hardworking and committed to improvement. As a charity, it's our day to make best use of our resources.

 

 

AUTHENTIC

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Being authentic combines the quality of honesty, trustworthiness and transparency. It's all about being genuine and straightforward. 

 

 

RESPECTFUL

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Respect is about valuing the time, energy, opinions, achievements and working styles of colleagues, volunteers and supporters. It's about promoting equality and inclusivity.

 

 

TEAM-SPIRITED

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YHA is one team. And for the health and success of the team, we take individual responsibility, show personal leadership qualities, and collaborate towards our goals.