Assistant Manager - Crowborough
- Recruiter
- Whiting & Hammond
- Location
- Crowborough, East Sussex
- Salary
- £16,500 - £19,500 + Tips
- Posted
- 23 Oct 2017
- Closes
- 14 Nov 2017
- Sector
- Bar & Pub jobs, Assistant Pub Manager, Assistant Restaurant & Bars Manager, Restaurant, Catering & Hospitality jobs, Assistant Restaurant Manager
- Job Type
- Full Time
Assistant Manager - The Mark Cross Inn, Crowborough
The Company & The Benefits
Whiting and Hammond has an excellent opportunity available for Assistant Managers to join their Management team.
In this hands-on role, you will be responsible for maintaining consistent standards of service and ensuring guest satisfaction while creating a work environment that supports our values. You will contribute to the profitability of the pub through the operation of effective cost controls and stock monitoring.
Assistant Manager Key Responsibilities:
- Assist with the management of all departments within the pub operation, ensuring delivery of exceptional guest service.
- Proactively plan to ensure each department is prepared based on an awareness of business in the pub.
- Ensure all costs are controlled without compromising standards and service delivery.
- Ensure awareness and compliance with all Health & Safety work practices.
- Ensure support of the pub core values at all times.
- Ensure prompt resolution of customer complaints.
The Ideal Assistant Manager for this position:
- Must have previous experience in a similar role and the ability to demonstrate business / industry awareness.
- Must have experience in pubs/restaurants.
- Must be courteous and focused on providing a consistently high standard of customer service.
- Must be standards driven and detail-orientated with the ability to organise and plan ahead.
- Must have the ability to lead, multi-task, and make sound decisions in fast-paced environment.
- Must possess excellent communication and interpersonal skills