Assistant Manager - Crowborough

Crowborough, East Sussex
£16,500 - £19,500 + Tips
23 Oct 2017
14 Nov 2017
Full Time

Assistant Manager - The Mark Cross Inn, Crowborough

The Company & The Benefits

Whiting and Hammond has an excellent opportunity available for Assistant Managers to join their Management team.

In this hands-on role, you will be responsible for maintaining consistent standards of service and ensuring guest satisfaction while creating a work environment that supports our values. You will contribute to the profitability of the pub through the operation of effective cost controls and stock monitoring.

Assistant Manager Key Responsibilities:

  • Assist with the management of all departments within the pub operation, ensuring delivery of exceptional guest service.
  • Proactively plan to ensure each department is prepared based on an awareness of business in the pub.
  • Ensure all costs are controlled without compromising standards and service delivery.
  • Ensure awareness and compliance with all Health & Safety work practices.
  • Ensure support of the pub core values at all times.
  • Ensure prompt resolution of customer complaints.


The Ideal Assistant Manager for this position:

  • Must have previous experience in a similar role and the ability to demonstrate business / industry awareness.
  • Must have experience in pubs/restaurants.
  • Must be courteous and focused on providing a consistently high standard of customer service.
  • Must be standards driven and detail-orientated with the ability to organise and plan ahead.
  • Must have the ability to lead, multi-task, and make sound decisions in fast-paced environment.
  • Must possess excellent communication and interpersonal skills