Host / Hostess - Gatwick Airport

Host / Hostess - London Gatwick Airport, Gatwick

An award-winning restaurant and bar chain is opening a new venue in Gatwick Airport this new year. We are looking for an experienced and energetic Host/Hostess.

If you love wine, and want a career in the industry, or if you love talking to people and want to learn about wine - there is no better place to start than at Vagabond Wines!

A Vagabond Host “that person”, they know things, all the things, in fact what they don’t know isn’t worth knowing. The Host is the face of Vagabond and they are the ones who welcome our guests, steer them to the perfect table, all while educating them about our brand and finding out what the guest is looking for from their visit.

This venue will have a full 18hr a day offering with breakfast lunch and dinner options throughout. Alongside this we will have a delicious array of cocktails, spirits, beers, wines and soft drinks, all geared towards ensuring every guest enjoys their visit in a relaxed yet fast paced environment.

Gatwick is one of the busiest and most vibrant airports in the world and so the opportunity to work here and open this new venture is one not to be missed. We are seeking to hear from self motivated and out of the box thinking Host/Hostess, ones who know how to have fun, but deliver a world class service above all else!

If you would like to find out more, please get in touch with us!

What we can offer you:

• £950 to spend on your mental and physical wellbeing every year
• A benefits package like no other, including half price cinema tickets, discounted holidays, shopping and gym memberships
• Free meals on every shift you work
• Training and development within a structured career path, with 100's of online and classroom lead courses
• Amazing discounts on our wines and beer
• Employee assistance programme
• Flexible working hours
• Opportunity to grow and progress your career

Our guests overall experience is in your hands and as such we are looking for a Host/Hostess who is:

• Self-motivation and positivity to greet guests warmly regardless of the time of day
• Teamwork skills to help take on tasks outside of their specific job description and to help other team members with service
• Excellent knowledge of food and beverages, including wine pairings or in-house or regional specialties
• Practical front of the house and waiting skills, such as carrying multiple plates and pouring drinks
• Ability to stay on their feet for long periods of time, both early in the morning and night late at night
• Ability to deal with customer requests in a timely and positive manner
• Knowledge of restaurant management systems and point of sales systems

You will need to be highly social, up-beat and friendly. Any relevant qualifications such as WSET are advantageous but not essential.

The Role:

• Guiding our guests through the Vagabond wine experience, advising and informing our guests about our wines
• Creating an appropriate atmosphere for guests
• Providing a point of contact for customer feedback and helping to resolve any customer issues
• Providing personalised service and assistance for large parties of guests and VIPs
• Ensuring cleanliness and hygiene standards
• Supporting and guiding the team
• Assisting with the opening and closing of the restaurant

If you are interested in being part of the team, please get in touch.

Job Types: Full-time, Permanent

Salary: £11.00-£16.00 per hour

Benefits:

• Additional leave
• Casual dress
• Company events
• Company pension
• Discounted or free food
• Employee discount
• On-site parking
• Referral programme
• Sick pay
• Store discount
• Wellness programme

Schedule:

• Day shift
• Holidays
• Night shift
• Weekend availability

Supplemental pay types:

• Bonus scheme
• Commission pay
• Tips

Application question(s):

• Will you be able to reliably commute or relocate to London / Gatwick Airport for this job?
• Do you have the right to live and work in the UK?
• Do you have experience working in Airports?