Hotel Operations Manager
- Recruiter
- Tonic Talent
- Location
- Birmingham, West Midlands
- Salary
- £28-36k plus pension, healthcare & life assurance
- Posted
- 05 Jul 2018
- Closes
- 02 Aug 2018
- Ref
- HOM-BHM
- Job Type
- Full Time
A fantastic opportunity has opened up within our clients business for a Hotel Operations Manager / Deputy General Manager within one of the most highly regarded city centre properties in Birmingham. Reporting directly to the General Manager, the Operations Manager / Deputy General Manager is responsible for overseeing the day to day running and strategic planning of the hotel operation; ensuring the delivery of exceptional service standards across all areas.
The Operations Manager / Deputy General Manager will -
- Assume operational responsibility and drive the performance of the hotel
- Ensure a highly effective operation, delivery of guest service excellence, and maximise revenue and profitability across all areas in line with budget expectations
- They will deputise in the absence of the General Manager, and continually develop the product and the guest service proposition
We are looking for -
- A self-motivated forward thinking individual
- A strong Food and Beverage background
- Proven management experience within a luxury environment
- The ideal candidate to demonstrate high levels of guest focus and display that they have a solid financial and commercial awareness.
- A confident communicator with the ability to lead and develop the team and influence across all areas of the business
- Someone to take a hands-on approach and a proactive role with departmental managers in order to identify and support needs at all levels
In return our client offers -
- 31 days holiday including Bank holiday
- Room & F&B discounts across their group
- High Street Discount Scheme
- Contributory Pension Scheme
- Life Assurance, Bupa Health Care, Critical Illness Cover
This is an excellent opportunity, if you are interested please apply today with an up to date CV and covering letter.