Assistant Restaurant manager - Stamford, Lincolnshire

Assistant Restaurant manager - Stamford, Lincolnshire

Hours: 48 Hour

Salary: £25-£28,000 per annum

We are on the search for an enthusiastic, and passionate individual to join us at The William Cecil as Assistant Restaurant Manager.

Within the food and beverage operation of the hotel to assist to achieve or exceed a minimal customer satisfaction, agreed targets of profit and revenue through effective management, employee assessment and continuous training in line with the company’s business objectives and contractual obligations.  To ensure all company policies are adhered to and filtered down so that all staff understand and are aware of them. 

Some of your key responsibilities: 

• Develop good relationships with colleagues, which in turn will contribute to good teamwork and ensure all customer expectations are met.
• Develop relationships with regular customers to maximise sales opportunities and generate future business.
• To provide a high quality of service at all times and ensure that the customer is always put first.
• To ensure service disciplines are adhered to through regular assessment and training.
• To ensure SOPs are consistently achieved.
• To ensure the company standards are delivered at all times by auditing and monitoring regularly. 
• To monitor all written or verbal complaints/issues and eliminate the root causes through the management of corrective action. 
• To ensure all complaints are managed as per agreed complaint handling procedure.