Host - London

Host - The Stafford London

About 

Tucked away in the heart of historic St James’s, and just minutes from London’s iconic landmarks and vibrant West End, The Stafford London is the epitome of traditional British luxury. The Stafford London is home to the renowned American Bar, a London institution, and The Game Bird, a restaurant which celebrates contemporary British cooking.

When you work for us not only will you be working for one of London’s most historic five-star hotels but you will also be working for a Company where the skills and knowledge you gain here will be recognised in the industry worldwide. 

If you have a passion for hospitality, the drive to deliver only the best results, a keen eye for detail and first class service skills then this may be the place for you.    

The Role: Host (Full and Part Time)

The Game Bird is a contemporary tale about relaxed informal dining at any time of the day. A place to eat, drink and socialise, the focus is on modern British comfort cooking executed with style and panache. Dedicated to following the seasons and supporting local artisans including award-winning family owned farms, Executive Chef, James Durrant has created a ‘theatre of the senses’ menu based on uncomplicated excellence, where local, seasonal produce sits alongside time honoured British classics.

We are seeking energetic, guest orientated individuals, passionate about delivering excellent guest experiences. Successful candidates will be well presented and passionate about creating a wonderful welcome and fond farewell.

The Host will be responsible for:

• Supervising the hosting of our guests
• Delivering a five star luxury lifestyle guest service experiences for guests.
• Greet guests politely and in a timely fashion
• You will be responsible for seating and helping guests with coats and luggage
• Guide guests through the dining rooms and provide any needed assistance..
• Check menus to ensure they are current, clean, plentiful, and wrinkle-free.
• Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
• Monitor dining rooms and table plan for seating availability, service, and well-being of guests.
• Cashiering and payment taking using PDQ and Epos systems
• Liaise with kitchen and managers to provide a smooth service.
• Communicating allergies and special occasions to relevant people

Why join the team at The Stafford London?

Be Our Guest Programme for our new team members. This includes:

• Complimentary dinner for two at our award winning restaurant The Game Bird after a successful 3 month probationary period
• Complimentary one night stay at The Stafford after one year of service
• 50% discount in our food & beverage outlets
• £100 guest room rate for team members

Reward and Recognition Programme, including:

• Team Member Referral Scheme
• Access to over 200+ discounts and deals via Perkbox
• Employee of the Quarter
• Employee of the Year
• Core Values Champion prize giveaways
• Stafford Legacy Club - long service awards
• Quarterly Social Events
• Winter & Summer Social Events
• Company pension plan
• Comprehensive onboarding programme for our newest team members
• Excellent training and development opportunities
• Wellness Programmes
• All Team Communication Meetings
• Interest free season ticket loan
• Child care vouchers
• Ride to Work Scheme