Assistant Restaurant Manager - London

Assistant Restaurant Manager - The Stafford London Hotel, St James’ Place

Full time

About

Tucked away in the heart of historic St James’s, and just minutes from London’s iconic landmarks and vibrant West End, The Stafford London is the epitome of traditional British luxury. The Stafford London is home to the renowned American Bar, a London institution, and The Game Bird, a restaurant which celebrates contemporary British cooking.

When you work for us not only will you be working for one of London’s most historic five-star hotels but you will also be working for a Company where the skills and knowledge you gain here will be recognised in the industry worldwide. 

If you have a passion for hospitality, the drive to deliver only the best results, a keen eye for detail and first class service skills then this may be the place for you.   

Why join the team at The Stafford London?

Be Our Guest Programme for our new team members. This includes:

• Complimentary dinner for two at our award winning restaurant The Game Bird after a successful 3 month probationary period
• Complimentary one night stay at The Stafford after one year of service
• 50% discount in our food & beverage outlets
• £100 guest room rate for team members
• Reward and Recognition Programme, including:
• Team Member Referral Scheme
• Access to over 200+ discounts and deals via Perkbox
• Employee of the Quarter
• Employee of the Year
• Core Values Champion prize giveaways
• Stafford Legacy Club - long service awards
• Quarterly Social Events
• Company pension plan
• Comprehensive onboarding programme for our newest team members
• Excellent training and development opportunities
• Wellness Programmes
• Interest free season ticket loan
• Child care vouchers
• Ride to Work Scheme

About the Role:

We are currently looking for a guest focused and committed Assistant Restaurant Manager, who, along with the Restaurant Manager, will ensure all daily activities run smoothly and efficiently, and will ensure service standards and staff motivation are maintained and are continually improving.

You’ll be involved with everything from training to auditing, stock control to recruitment. You will be an excellent leader, and able to manage a team effectively whilst ensuring the best F&B experience for our guests.

Duties:

• To strive to increase sales and profit, and provide consistent quality service to our guests and diners
• Conduct meetings to inform staff or special promotions, daily specials, and any additional relevant information
• To maintain effective communication with the department and Food & Beverage team in regard to the activities of the department, hotel, and Food & Beverage operation
• Prepare shift schedules
• To participate in F&B meetings as well as other hotel meetings when required
• To develop and positively promote sales awareness within the Restaurant to maximise opportunities
• To deliver quality training and coaching in a systematic and professional way to ensure consistent delivery of the product and service standards
• Ensure all staff are properly trained and certified, if applicable, and have the tools and equipment to effectively carry out their job functions
• Conduct departmental meetings to discuss issues, concerns and upcoming events
• Keep detailed records of daily, weekly and monthly costs and revenues
• Arrange for new employees’ proper onboarding (scheduling trainings)
• Monitor compliance with safety and hygiene regulations
• Be a role model for all employees by demonstrating behaviours and work ethic expected of the management team.

Requirements:

• Must be very service orientated with immaculate attention to detail
• Work experience as a Restaurant Assistant Manager or similar role in the hospitality industry
• Communication and team management abilities
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Qualities we admire:

• A passion for 5* guest service
• Eager to learn & open to training and development
• A positive attitude
• Hardworking
• Forward-thinking
• Strives to deliver excellent service
• Great with people
• Strong leader

Sound like you? Apply, and we will contact you!