Bar Host/ess - London

Bar Host/ess - The Stafford London

About 

Tucked away in the heart of historic St James’s, and just minutes from London’s iconic landmarks and vibrant West End, The Stafford London is the epitome of traditional British luxury. The Stafford London is home to the renowned American Bar, a London institution, and The Game Bird, a restaurant which celebrates contemporary British cooking.

When you work for us not only will you be working for one of London’s most historic five-star hotels but you will also be working for a Company where the skills and knowledge you gain here will be recognised in the industry worldwide. 

If you have a passion for hospitality, the drive to deliver only the best results, a keen eye for detail and first class service skills then this may be the place for you.    

The Role:

The American Bar at The Stafford London is an institution in its own right where every available wall and surface is crammed with an intriguing collection of artefacts, knick-knacks and signed celebrity photographs donated by patrons and guests over the years.

Overseen by head barman Benoit Provost, The American Bar is open daily from 8am until 11pm.

We are seeking energetic, guest orientated individuals, passionate about delivering excellent guest experiences. Successful candidates will be organised, reliable, and enjoy working as part of a team.

The Host will be responsible for:

• Supervising the hosting of our guests
•  Delivering a five-star luxury lifestyle guest service experiences for guests.
• Greet guests politely and in a timely fashion
• You will be responsible for seating and helping guests with coats and luggage
• Guide guests through the Bar areas and provide any needed assistance.
• Check menus to ensure they are current, clean, plentiful, and wrinkle-free.
• Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
• Monitor Bar areas and table plan for seating availability, service, and well-being of guests.
• Cashiering and payment taking using PDQ and Epos systems.
• Liaise with kitchen and managers to provide a smooth service.
• Communicating allergies and special occasions to relevant people.
• Assisting with the serving of drinks when necessary.

What you’ll get in return

Here at The Stafford London we pride ourselves on delivering an exceptional guest experience, and we know that at the core of these experiences are the team members who make it happen. This is why we strongly believe in investing in our people. On top of offering a competitive salary we offer a fantastic range of benefits such as meals on duty, season ticket loan, uniform and dry cleaning, and a Company pension scheme

We love to see our colleagues succeed so when you’re a part of our team you’re not just here for a job, but a career path where we will endeavour to help you grow to your fullest potential; but don’t just believe me – you can ask many of our staff members who have been with us for 20, 30 and even 40 years!