Events Coordinator - London

Events Coordinator - The Stafford London, London

About

Tucked away in the heart of historic St James’s, and just minutes from London’s iconic landmarks and vibrant West End, The Stafford London is the epitome of traditional British luxury. The Stafford London is home to the renowned American Bar, a London institution, and The Game Bird, a restaurant which celebrates contemporary British cooking.

When you work for us not only will you be working for one of London’s most historic five-star hotels but you will also be working for a Company where the skills and knowledge you gain here will be recognised in the industry worldwide. 

If you have a passion for hospitality, the drive to deliver only the best results, a keen eye for detail and first class service skills then this may be the place for you.    

The Role: Events Coordinator

Selling of the hotel’s private dining, meetings, social events and restaurant bookings

• Proactive, qualified sales calls to new and existing business (Corporate, Leisure, MICE and partner marketing)
• Supporting the team with administrative duties and tasks

• Generate proper proposals and contracts. Follow up on sent out proposals to ensure the client has received the information and to clarify possible questions and issues
• Handle enquiries until conversion to definite bookings including negotiation, contracting, and site inspection
• Conduct exit interview with important customer after their event – asking for future business
• Conduct regular competition check
• Proper maintenance of lost / cancelled and unconfirmed business
• Completion of month end reports
• Attend weekly Food & Beverage Meeting and Function Sheet meeting
• Direct receipt, qualification and coordination of event & group requests (incl. leads, RFPs, etc.)
• Ensure the ideal and most effective utilisation of the meeting and conference rooms
• Carry out site inspections with potential MICE, Corporate, Leisure clients in coordination with the Sales department
• Realise up sell possibilities to meet and surpass budget goals
• To liaise and work closely other departments for increased exposure and promotion

What you’ll get in return

Here at The Stafford London we pride ourselves on delivering an exceptional guest experience, and we know that at the core of these experiences are the team members who make it happen. This is why we strongly believe in investing in our people. On top of offering a competitive salary we offer a fantastic range of benefits.

We love to see our colleagues succeed so when you’re a part of our team you’re not just here for a job, but a career path where we will endeavour to help you grow to your fullest potential; but don’t just believe me – you can ask many of our staff members who have been with us for 20, 30 and even 40 years!