Residences Concierge Assistant Supervisor

Residences Concierge Assistant Supervisor

The Peninsula London is seeking to hire a dynamic Residences Concierge Assistant Supervisor to join our Pre-Opening Residences Team; providing friendly yet efficient service to The Peninsula Residences’ Tenants.

• An exceptional opportunity to join our high-profile flagship hotel and residences opening in London.
• The Peninsula Residences espouse luxury service, dedication to our residents and commitment to our employees. 
• Join our award-winning group, working alongside a highly experienced team. 

Key accountabilities

• Assist Residents with services related to their apartments, in accordance with the lease, other contractual arrangements, Tenant’s Handbook and Residences Policies and Procedures.
• Support the Concierge Assistants in the service delivery of any manual or otherwise Concierge Assistant tasks.
• Handle telephone, email and requests made in person and providing detailed information regarding any Concierge services.
• Anticipate Residents needs and exceed their expectations.

General requirements

• Minimum 3 Years Experience in Hospitality or Residential Environment.
• Excellent command of English language with confident communication skills. A second language would be an advantage.
• Computer literate. Problem solving and multi tasking skills.
• UK Driving License.

We would be delighted to receive your CV and will liaise directly with suitable applicants in the coming weeks.