Waiting Staff - Rowland's Castle

Waiting Staff - The Pavilion Tearoom - Rowland's Castle

The Pavilion is a busy Tearoom open 7 days a week from 9am serving fresh cooked-to order breakfasts, light lunches, and Afternoon Tea.

We seat 120 inside our beautiful Victorian Glasshouse and 100 outside in our Walled Garden.

We're looking for someone who can work in a fast paced environment providing a friendly service with a can do attitude. Previous waiting/cafe experience is essential.

Job Description

• Use a EPOS system to take food and drink orders at the counter efficiently and in a trustworthy manner
• Responsible for basic food and drink preparation
• Greet and show booked customers to tables & seat free flow customers
• To serve Afternoon Tea to a high standard
• Create excellent and consistent espresso with speed and efficiency whilst maintaining a clean and organised work station
• Delivering food to customer tables, providing a high standard of waitress service when required, clearing tables and Kitchen Porter work
• To maintain exceptional customer service, customer relations and strive for repeat business
• Reporting customer comments & complaints
• Issuing bills to customers and taking payments smoothly and quickly
• Maintain a clean environment and ensure compliance with all Health and Hygiene regulations
• Must have reliable access to own car

Our Incentives

• All our positions are permanent contracts with set working days.
• There is no evening work and no split shifts.
• We host a summer and Christmas party for all employees.
• There is a staff discount on lunch.
• Bonus scheme
• Opportunity for progression within the company.
• In house Coffee Champion to train our Barista’s.

Applicants must be aged over 18. Competitive hourly rate.

If successful at interview stage you will be asked to complete a paid trial day.