Assistant Events Bar Manager

We have a great opportunity for an Assistant Events Bar Manager to join The Midland Hotel within our Events team. 

With one of the finest and most elegant banqueting halls in Manchester, nobody hosts an evening to remember quite like The Midland, from weddings, to awards ceremonies, to charity dinners and graduation balls. 

First opened in 1903, The Midland Hotel has been delighting guests from the very beginning. Originally built to serve rail travellers from London, our stunning building and ballroom charmed visitors day in and day out, and while our appearance has changed over the years, our outstanding service remains the very same. 

Today the Grade II listed, 4-star hotel is one of Manchester's most-loved icons, located just minutes from Oxford Road and Piccadilly stations. Over the years we’ve hosted everyone from rock stars and politicians to royalty, and our history has taught us one simple thing: every guest is unique, and so their stay must be too. 

From our 312 sumptuous bedrooms to our award-winning food and drink, idyllic spa and impressive event spaces, every part of The Midland experience transcends the ordinary. 

Key Responsibilities of the Assistant Events Bar Manager: 

• Supports the smooth running of special events, where all aspects of the guest experience are delivered to the highest levels 
• Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution 
• Delivers on plans and objectives where special event initiatives & hotel targets are achieved 
• Supervises the operations team fostering a culture of growth, development and performance within the department 
• Accountable for ensuring that costs and inventory are controlled, that productivity and performance levels are attained 
• Builds and maintains effective working relationships with all key stakeholders 
• Takes ownership of the departmental programmes that advance service standards, profitability and cost control 
• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required 

Requirements of the Assistant Events Bar Manager: 

• Experience in running special events 
• Strong supervisory and managerial skills with a hands-on approach and lead-by-example work style 
• Commitment to delivering exceptional guest service with a passion for the hospitality industry 
• Ability to find creative solutions with proven problem-solving capabilities offering support where required 
• Personal integrity, with the ability to work in an environment that demands excellence, time and energy 
• Experience of working with IT systems on various platforms 
• Strong communication skills 

Why come join us? 

We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. We have support on tap, so expect top-notch L&D programmes, practical training and clear progression within our vibrant and dynamic team. 

Our Story 

Built on decades of hotelier know-how, we are part of the Fattal Hotels Group, which operates over 230 hotels across Europe and Israel. We look after over 50 hotels across the UK & Ireland and have plans for major expansion over the next few years’; there’s never been a more exciting time to join us!  

Some of the perks you could enjoy include: 

• Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of!  
• Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops  
• Free hot meals whilst on duty 
• Talent referral scheme: earn yourself a bonus for recommending a friend to join us 
• We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration  
• The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support 
• Ongoing job-related training programmes with clear paths for progression