Deputy Head Housekeeper - Worcestershire
- Recruiter
- The Lygon Arms
- Location
- Broadway, Worcestershire
- Salary
- Competitive Salary + Service Charge + free staff meals
- Posted
- 22 Sep 2020
- Closes
- 01 Oct 2020
- Ref
- ILH2066
- Job Type
- Full Time
Aim of the role:
To assist and support the Head Housekeeper maintaining the high standards in the Housekeeping department.
Responsibilities:
- To show ownership and ensure that the Housekeeping Department work to the Company specifications and standards.
- To liaise with the Head Housekeeper to ensure that materials are bought at competitive rates and stocks are correct.
- To take ownership and assume overall responsibility in the Head Housekeeper's absence.
- To take pride in ensuring that guests' requests are carried out.
- To be confident and ensure stock cupboards are at the correct levels and are clean and safe.
- To complete the required administration duties.
- To ensure that strict controls are adhered to with lost property procedures.
- To keep informed with new developments on cleaning materials and make regular surveys/market research to ensure that the Company uses all materials to their maximum capacity and are bought at a competitive rate.
- To liaise with the Maintenance Manager regarding all faults.
- To use your integrity and provide feedback to the Head Housekeeper on standards of rooms, required improvements and purchases needed to maintain the standards.
- To be passionate and continually update the training manuals to inform staff of any changes in procedure and material usage etc.
- Hold regular meetings with staff to ensure effective communication
- To ensure that all appliances, fixtures and fittings are safe and work in accordance with Health & Safety regulations and report any faults to the Head Housekeeper.
About you:
- Experience in working in a 4* or 5* hotel restaurant is desirable
- You will have a keen eye for detail, organisational skills and confident in communicating with the team and giving direction.
- Great complaint handling experience, and ability to time manage tasks.
What's in it for you?
- Service charge on top of your monthly salary
- Free team meals
- Friends and Family rate at Iconic Luxury Hotels
- 25% discount on all Food & Beverage
- Discount on Spa treatment and products
- …and much more.