Waiter / Waitress - Skipton

Waiter / Waitress - The Coniston Hotel Country Estate and Spa, Skipton

The Coniston Hotel Country Estate and Spa offers a fantastic opportunity to anyone looking to join a rapidly growing business with an ambition to be a significant landmark hotel. The 71 bedroom  4 AA star hotel also plays host to a wide array of activities on the 1400 acre estate which includes; a state of the art spa, a Shooting Ground (CPSA Premier Plus standard), Archery, Falconry Centre, 4x4 Off-Road Experience, Fly-Fishing on the 24 acre lake or River Aire.

The Huntsman’s Lodge, Nourish Brasserie and Macleod’s restaurant and bar form the heart of the hotel and all offer a wide range of locally produced food. We offer excellent conference and meeting facilities forming the base of unique team building days. Weddings are also a significant part of our business.

We are a family run hotel which is privately owned by the Bannister family, who are involved in the day to day running of the business.

The existing 140 Coniston Hotel team are very customer centered and if you pride yourself on delivering excellent customer service then you will fit in well.

Role Overview

The aim of the role is to provide a high standard of service which exceeds customer expectations.

Reporting to:  Food & Beverage/Restaurant Manager

Responsible for:  n/a

Main Responsibilities

• We currently have part time opportunities for people who are passionate and confident about providing excellent customer service that exceeds expectations.
• Ideally, you’ll have at least a year’s experience as either Bar Staff or as a waiter or waitress in a four-star hotel. However, if you have a year’s experience in hospitality or customer services we would like to hear from you.
• We offer a variety of shift patterns that would suit people looking for part time roles.
• Responding to guest food and drink orders in a timely and efficient manner.
• Understanding menu content, any menu changes, and promotional activities.
• Answering guest and member queries in a polite and helpful manner.
• Maintaining consistently high standards of customer service.

Person Specification

   Essential

• Previous experience of working front of house
• Proven track record of being a team player
• Passionate about providing great customer service
• Excellent interpersonal skills
• Reliable, Efficient and pro-active.

Desirable

• Previous experience of working front of house in a 4 star hotel
• Silver Service experience

Due to the volume of applications, we can only reply to the successful applicants. However, we will keep you CV on file for future reference.