Guest Services Manager - Ty Milford Waterfront

Milford Haven, Pembrokeshire (Sir Benfro)
08 Dec 2021
13 Dec 2021
Full Time

JOB TITLE – Guest Services Manager
DEPARTMENT –  Ty Milford Waterfront
RATE OF PAY - Competitive salary including fantastic benefits!
HOURS OF WORK – 37.5 hours per week
SHIFT DETAILS – 5 days out of 7

We are looking for a Guest Services Manager to join the new Ty Milford Waterfront!

We are looking for a Guest Services Manager to help maintain and provide excellent guest service at all times. The ideal candidate will be confident in their approach along with the determination to succeed. You will have experience in a hotel environment.

As a Guest Service Manager you will be expected to maintain and provide excellent guest service at all times and provide assistance and support to the team. You will maximise sales, to minimise costs and ensure quality standards are met.
The main responsibilities of a Guest Services Manager are:
Deputise in the absence of Senior Management
Carry out Duty Management shifts
Provide required daily and monthly reports
Manage and drive quality of hotel and service
Assist in all reception and food and beverage operations

As an employee of The Celtic Collection, you can enjoy a range of incredible perks lifestyle and retail discounts and career development opportunities just to name a few we are sure you won’t be disappointed!

Located at the entrance to Milford Waterfront and overlooking Milford Marina, this exciting new hotel will be operated and managed by the team behind the iconic Celtic Manor Resort when it opens in the Spring of 2022.
Part of The Celtic Collection’s growing portfolio of T? Hotels, the hotel will boast 100 guest bedrooms, a restaurant and bar, as well as a private dining area and an activity suite.
T? Hotel Milford Waterfront is being built in partnership with the Port of Milford Haven and will provide another striking attraction for visitors to the heart of Pembrokeshire.
Four floors of bedroom accommodation will house a variety of bedroom types, including family rooms, making it the ideal base for purposeful travellers for both business and leisure.
The hotel will also be an asset for the local community and provide a great new spot to eat and meet, as well as stay over.
If you’re staying at one of our smart new T? Hotels, you’re here to get something done. Whether that’s a meeting, concert, family get-together or a sporting event, you’ll need somewhere to get your head down.
A simple room for the night, maybe two. Easy check-in, good WiFi, and great coffee – just what you need, and nothing you don’t.

In the event we receive a high number of applications, we reserve the right to close this campaign early
In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Celtic Manor Resort is an equal opportunity employer and would welcome interest from applicants of all ages.