Training & Development

...and shoulders to lean on

As a company we like to refer to ourselves as a “Collection” and that’s because, whilst we occasionally add another property to the family, we still consider ourselves to be quite a small and intimate group. For that reason, the training and development that’s on offer within our properties is a very organic affair. We’re incredibly keen that every staff member shows a desire to improve themselves and even keener that we can support and supply that demand. So wherever you think you can grow, do make sure you check in with your line manager and we’ll find the time include  whatever is necessary, as soon as we can.

For all our die-hard hospitality members of staff, we have a great system in place to help you reach the heights of greatness. We call it "The Academy."

On paper it looks really rather clever (even if we do say so ourselves) but in working practice, we like to think of it as a well-supported natural progression.

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Your first three months on the job will include all the training that you will need to get you out onto the floor. Successfully completing and passing your trial period means that you can move on (and up) to level two.
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Focusing on day-to-day tasks and responsibilities, training will be organised by your line manager or the HR team, aiming to help you gain the knowledge and skills that you need to be an expert in your field and master your craft.
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Twelve months in duration, level three tackles the qualifications and training you'll need to become a supervisor and manager of staff. You' ll also learn about business and how efficient management contributes to successful growth.
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Your first three months on the job will include all the training that you will need to get you out onto the floor. Successfully completing and passing your trial period means that you can move on (and up) to level two.
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This scholarship is pretty special and involves a lengthy application and interview process to secure your spot. Recognised across the industry as the mark of an excellent hotelier, it is therefore something that is attended by only a select few, but those who do have the opportunity to take it on have (its needless to say) well and truly smashed all four of the levels before it and have therefore become worthy of our recommendation.

The scholarship involves two weeks at either the Lausanne Hotel School, Cranfield School or Cornell Management School. These are undoubtedly, three of the best management training courses in the world.

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