Restaurant Manager - Consett

Restaurant Manager - Lord Crewe Arms

• To ensure a smooth running of the dining and bar area.
• Management of the restaurant team.
• Develop business and promote to local community and hotel guests

Main Duties & Responsibilities

• Supervision and Development of the team
• To push the 7 golden rules of hospitality
• To help staff feel comfortable in their informality, providing good service with relaxed feel
• To take on Duty management shifts in the absence of senior management
• Ensuring that the team has a good knowledge of products in order to maximise sales
• Produce and implement performance standards
• Ensuring that high standard of staff presentation and that customer care procedures are carried out to a high level
• Liaising with Head Chef daily regarding menu and new dishes
• Implementing high standard practice and policies of business
• To ensure the implementation and maintenance of legislation and procedures in a consistent manner
• Allocation of tasks to waiting staff
• Ensuring high standards of spot check of tables, bar and lounge areas
• Responsible for management of bookings
• Staff training
• Supervision of all facilities
• General administration to include timesheets and holiday forms
• Organisation of staff monthly meeting
• Organisation of restaurant and equipment

Knowledge, Experience & Skills Required

• Previous experience in working within a fine dining environment
• Good industry knowledge
• Previous supervisory experience
• High working practices and standards
• Strong Interpersonal skills
• Positive approach to dealing with people