Spa Receptionist - Barnsley Spa, Cirencester

Cirencester, Gloucestershire
Competitive
19 Feb 2018
23 Feb 2018
Full Time

Spa Receptionist - Barnsley Spa, Cirencester

The Calcot Collection is a small privately owned company that is home to a portfolio of four acclaimed hotels. Not considering ourselves as a group, each of our hotels celebrates its own style and personality and offers a different and unique experience that is signature to their offering.

Barnsley House is situated in the centre of the Cotswold village of Barnsley, near Cirencester, this is a country hotel like no other. 

We are currently looking for a Spa Receptionist to join our team at Barnsley Spa.

Main duties and responsibilities:

  • Meeting & greeting all clients – members, day Spa guests, hotel guests and general show rounds.
  • Assisting with Food & Beverage service.
  • Carrying out facility checks.
  • Dealing with telephone bookings & enquiries of Treatments, Fitness Appointments & Day Spas.
  • Processing & reconciliation of daily business
  • Carrying out any other reasonable tasks requested by Management Team to aid the smooth running of the Spa.

Knowledge, experience and skills required:

  • Previous customer facing experience
  • Excellent interpersonal skills
  • High standard of personal appearance
  • Strong I.T. skills
  • Pro-active approach to work duties
  • Confident manner
  • Sunny disposition
  • Good team player
  • Must have own transport

Training and support:

The company runs an integrated scheme designed to reach all levels under the banner of the Calcot Academy. We are committed to people development at all stages and the long service of our key staff bears witness to this.

What we offer:

  • 28 days holiday per annum (inclusive of Bank Holidays).
  • Uniform provided,
  • Meals while on duty
  • Commission on retail sales
  • Discount on product purchases
  • Discount on Treatments
  • Free car park
  • Discounts on food and stays in our properties