Room Attendant - Calcot Manor Hotel, Tetbury

Tetbury, Gloucestershire
Great careers opportunities and excellent benefits
27 Jan 2018
23 Feb 2018
Full Time

Calcot Manor Hotel is hotel located in the Cotswolds amidst 220 acres of classic Cotswold countryside. The luxury hotel has 35 bedrooms located in the main house and overlooking the courtyard and gardens and include suites, two-floor duplexes and double rooms.

We are currently looking for a Full-time Room Attendant to join our team.

Your main responsibilities will be:

  • To ensure highest standards of cleanliness and hygiene are maintained throughout the Hotel and in all public areas
  • To ensure agreed standards of cleanliness and hygiene are maintained in all bedrooms in accordance with correct procedures
  • To ensure that all equipment, furniture and furnishings are maintained, checked and kept in good working order in accordance with correct procedures and report all relevant faults.
  • Ensure linen is dealt with in accordance with the Hotel’s guideline
  • To ensure that any complaints or feedback from guests are dealt with in a timely and effective manner.
  • Liaise with relevant departments, in a timely fashion, to ensure that the guests expectations are consistently met and where possible exceeded.

Knowledge, experience and skills required:

  • Professional attitude
  • Hotel experience in a similar role is preferable

Applicants should have a passion for customer care, have excellent interpersonal skills, be a team player and must possess a professional attitude. Previous hotel experience is an advantage, but not essential.

What we offer and key benefits:

  • In house training and development programmes
  • 28 days holiday per annum (inclusive of bank holidays)
  • Uniform
  • Meals whilst on duty
  • Paid over time and tips
  • Free carpark
  • Discount opportunities on stays and restaurant meals

At Calcot we provide great opportunities for extra training and there is a clear progression route for those who shine. The company runs an integrated scheme designed to reach all levels under the banner of the Calcot Academy. We are committed to people development at all stages and the long service of our key staff bears witness to this.