Evening Floor Supervisor

Evening Floor Housekeeper -Knightsbridge, London

Job Type: Full Time

A fantastic opportunity has arisen for an experienced and passionate Evening Floor Housekeeper to join the Housekeeping team at The Berkeley.

With an independent spirit and an eye for style, The Berkeley is the epitome of modern British luxury. Rooms are furnished by leading designers, and London’s original fashionista afternoon tea ‘Prêt-à-Portea’ is served daily in the Collins Room. The Berkeley is perfectly positioned between Hyde Park, fashionable Knightsbridge and the residential neighbourhood of Belgravia. Its signature experiences include the famed Blue Bar, The Berkeley Bar & Terrace, Michelin-starred dining in ‘Marcus’ by Marcus Wareing and our Bamford Health Club & Spa.

As an Evening Floor Housekeeper, you will be responsible for work allocation and for the supervision of maids, porters, and cleaners. To ensure that all areas delegated are well maintained and clean in accordance with The Berkeley standards.

Main responsibilities of the Evening Floor Housekeeper include, but are not limited to:

• Prepare early control sheets for maids and Housekeepers ensuring that all rooms are covered.
• Check public areas as per early duty.
• Check vacant rooms are clean and ready for arrivals.
• Check occupied rooms; ensuring all guest supplies are replenished and that presentation and cleanliness reach the standard set by The Berkeley.
• Attend daily housekeepers meeting.
• Liase and communicate with Reception Office.
• Ensure the rooms needed on priority and any special requests are dealt with promptly.
• Ensure a member of staff follows the correct procedures and hotel’s standards.
• Check that staff has completed the work assigned to them to your complete satisfaction before they go off duty.
• Maintain high standards of personal hygiene and that the cleanliness of lockers, showers / toilets and changing rooms are maintained to the required standard of the Hotel.
• Contribute in maintaining an excellent level of service in conjunction with the minimum requirement of the LQA standards at all times.

Successful candidates for the Evening Floor Housekeeper will demonstrate genuine dedication to The Berkeley and show a commitment to consistent quality in our product and service. The ideal candidate will be a team player who is a fast learner, adaptable and has exceptional interpersonal and communication skills.

This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast paced and high performing team renowned for their approach and delivery of unparalleled service.

We anticipate applicants will have previous experience in a similar role within a luxury hotel environment.

In return we offer fantastic industry leading rewards and benefits, including:

• Highly competitive basic salaries
• Complimentary meals on duty
• Exceptional opportunities for personal training & development
• Paid birthday leave day
• Complimentary uniform laundry service
• Uniform provided
• Social events & activities
• Employee of the month/ year awards
• Hotel Guest Experience
• Stay Preferential room rates for yourself and your family across Maybourne.
• Hotel Group  50% Food & Beverage discount across Maybourne Hotel Group 
• Enhanced Maternity, Paternity, Adoption, Shared Parental Leave
• Eye care vouchers for eye tests and contributions towards glasses
• Free GP online video consultations
• Occupational Health Service
• Pension scheme
• Subsidized monthly massage treatments
• Subsidized monthly podiatrist treatments
• Introduce a Star - Recommend a friend bonus scheme
• Wedding and baby gifts
• Death in Service Insurance
• Employee recognition schemes
• Employee Assistance Programme
• Internal transfer & promotion opportunities
• Long Service Awards
• Travel Season ticket loan

Plus, many other additional benefits including a further fantastic range of benefits offered to all employees through one of the UK's leading benefit providers

**Terms & Conditions apply to all benefits**

Eligibility:

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.