F&B Assistant - Sutton Coldfield

The Belfry
Sutton Coldfield, West Midlands
11.68 - 12.24 per hour OTE
15 Apr 2024
01 May 2024
Full Time, Part Time
F&B Assistant - Sutton Coldfield

We have a fantastic opportunity for a Food and Beverage Assistant to work in our dynamic team at The Belfry, England's leading Hotel and Resort. We have 320 bedrooms, 2 rosette standard dining, five food and beverage outlets, fantastic leisure facilities including our 20 treatment rooms & pool and of course, what we are famous for...golf. We have a really exciting year ahead at The Belfry, with hosting The British Masters in August 2024, and continuing with the launch of new training and development opportunities and incentives.

About Rocca's

Located next to our leisure facilities, Rocca's is our most family-friendly restaurant. Serving afternoon tea to our spa guests during the day, and pizza and pasta in the evening, Rocca's is a welcoming and fun atmosphere at any time of day.


The on target earning potential for this role is 11.68 - 12.24 hourly rate, compromising of a base hourly rate of 10.88 - 11.44 plus a qualified estimate of 0.80 gratuities per hour

About the role

As a food and beverage assistant, your duties include all those of a waiter or bartender:

To welcome all guests a polite and friendly manner

To deliver a great experience from beginning to end

To confidently talk about our menus, offer upsells and enthusiastically

To take orders from our guests and proactively ensure that all of their needs are met

Cleaning and good hygiene practices are a large part of this role

To work across any of the outlets that are in need of assistance to ensure the smooth running of the resort as a whole.

About you

You don't need experience to start your career with us at The Belfry Hotel and Resort. We have a great team that will train you give you all of the skills you need to be successful. If you do have previous experience that's great, we will take your skills and elevate them in a department where you feel you would be the best fit. For all of our future employees our requirements are...

You are passionate about delivering a fantastic service to our guests

You enjoy engaging in conversation, talking about our products and the resort

You are a natural when it comes to selling

You are outgoing and enthusiastic

You have a can-do attitude and are proactive

Belfry Benefits


Discounted gym membership and access to team-led fitness sessions, such as our Belfry running club

Team social events throughout the year

Belfry-wide wellness programme with external speakers, focusing on 'mind, body & soul'

The Burnt Chef Project partnership, offering unlimited, fully-funded counselling and mental health support

Wagestream access to all employees - track earnings, saving accounts, and access to wages when you want

Healthcare schemes: life assurance, 24-hour GP, health cash-plans

Employee Assistance Programme

The Belfry is committed to the Hotelier's Charter, demonstrating our commitment to our people

Showing some appreciation

Long service awards

Additional paid holiday for long service

Reward Vouchers

Free meals on shift in our canteen

Annual Belfry awards

Team appreciation events

Fantastic resort discounts across restaurants, bars, retail, and golf

Bed & Breakfast from 35 per room

Free staff parking

Subsidised taxi service for those who don't drive

Learning & Development

Excellent training and career opportunities

Internal career pathways programmes

Access to The Belfry Campus Learning

Commitment to developing our team through apprenticeship programmes

Making a difference

Belfry ESG committee, dedicated to delivering an environmentally sustainable business

Supporting industry, local and national charities

Pledges made on 'Make Good Grow', offering our team's expertise and support to good causes