Sam's Food & Beverage Assistant. - Sutton Coldfield

The Belfry
Sutton Coldfield, West Midlands
11.68 - 12.24 per hour
12 Apr 2024
26 Apr 2024
Full Time, Part Time
Sam's Food & Beverage Assistant. - Sutton Coldfield

We have a fantastic opportunity for a Food and Beverage Assistant to work in our dynamic team at The Belfry, England's leading Hotel and Resort. We have 320 bedrooms, 2 rosette standard dining, five food and beverage outlets, fantastic leisure facilities including our 20 treatment rooms & pool and of course, what we are famous We have had a really exciting year ahead at The Belfry, starting with hosting The British Masters in August 2024, and continuing with the launch of new training and development opportunities and incentives.

Sam's Clubhouse

Overlooking our stunning PGA golf course, our high-volume sports bar, Sam's Clubhouse, is the perfect place to relax after a day's golfing. This bar is busy all day, serving breakfast, lunch, and dinner. We have a large outside terrace and bar and we have recently introduced Shuttle Board.

The menu in Sam's Club House is a mixture of clubhouse classics and Belfry touches from sharing boards, burgers, and buckets of wings to wraps, pies and catch of the day... In summer season the outside patio and bar opens and can provide dining options for up to 250 guests at any time and approximately 500 covers per day.


The on target earning potential for this role is 11.68 - 12.24 hourly rate, compromising of a base hourly rate of 10.88 - 11.44 plus a qualified estimate of 0.80 gratuities per hour

About the role

This role will be based in our golf course halfway house and will be mainly day time shifts, but will include weekends.

As a food and beverage assistant, your duties include all those of a waiter or bartender:

To welcome all guests a polite and friendly manner

To deliver a great experience from beginning to end

To confidently talk about our menus, offer upsells and enthusiastically

To take orders from our guests and proactively ensure that all of their needs are met

Cleaning and good hygiene practices are a large part of this role

To be able to work across all areas within Sam's and the Driving range.

To work across any of the outlets that are in need of assistance to ensure the smooth running of the resort as a whole.

About you

The Ideal candidate will have experience3 working within a busy restaurant, but this is not essential as we have a great team that will train you give you all of the skills you need to be successful. If you do have previous experience that's great, we will take your skills and elevate them in a department where you feel you would be the best fit. For all of our future employees our requirements are...

o You are passionate about delivering a fantastic service to our guests

o You enjoy engaging in conversation, talking about our products and the resort

o You are a natural when it comes to up- selling.

o You are outgoing and enthusiastic

o You have a can-do attitude and are proactive

o You are willing to go above and beyond

o You are willing to work individually and as part of a team.

Belfry Benefits


Discounted gym membership and access to team-led fitness sessions, such as our Belfry running club

Team social events throughout the year

Belfry-wide wellness programme with external speakers, focusing on 'mind, body & soul'

The Burnt Chef Project partnership, offering unlimited, fully-funded counselling and mental health support

Wagestream access to all employees - track earnings, saving accounts, and access to wages when you want

Healthcare schemes: life assurance, 24-hour GP, health cash-plans

Employee Assistance Programme

The Belfry is committed to the Hotelier's Charter, demonstrating our commitment to our people

Showing some appreciation

Long service awards

Additional paid holiday for long service

Reward Vouchers

Free meals on shift in our canteen

Annual Belfry awards

Team appreciation events

Fantastic resort discounts across restaurants, bars, retail, and golf

Bed & Breakfast from 35 per room

Free staff parking

Subsidised taxi service for those who don't drive

Live-in accommodation for up to 3 months

Relocation bonuses

Learning & Development

Excellent training and career opportunities

Internal career pathways programmes

Access to The Belfry Campus Learning

Commitment to developing our team through apprenticeship programmes

Making a difference

Belfry ESG committee, dedicated to delivering an environmentally sustainable business

Supporting industry, local and national charities

Pledges made on 'Make Good Grow', offering our team's expertise and support to good causes