Golf Operations Assistant - Sutton Coldfield

The Belfry
Sutton Coldfield, West Midlands
25189.00 per annum OTE
27 Mar 2024
19 Apr 2024
Golf Operations Assistant - Sutton Coldfield

We have a fantastic opportunity for a Golf Operations Assistant to work in our dynamic team at The Belfry, England's leading Hotel and Resort. We have 320 bedrooms, Rosette standard dining, five food and beverage outlets, fantastic leisure facilities including our 20 treatment rooms & pool and of course, what we are famous We have a really exciting year ahead at The Belfry, starting with hosting The British Masters in August 2024, and continuing with the launch of new training and development opportunities and incentives.


The Belfry is synonymous with golf and has hosted the Ryder Cup four times - more than any other venue in the world. Our world class golf courses have produced some of the most dramatic moments in the history of the sport. They attract players from the UK and beyond looking to relive the Ryder Cup magic, improve their game, and to make use of the unrivalled state-of-the-art golfing facilities.

We have the largest on-site Golf retail shop in Europe, stocking the latest golf kit from some of the sport's biggest brands including Taylor Made, Callaway, Ping and Titleist for both men and women.


The on-target earning potential for this role is 25,189.00 per hours compromising of a base salary of 23,795.00 plus a qualified estimate of 1394 gratuities per annum.

About the role

This role is a 40-hour contract working 5 days out of 7

Working as a Golf Operations Assistant your main duties are to provide excellent service to customers within all functions of the Golf Operation and to support the Golf Operation Management team in the smooth running of the Derby, PGA National and famous- Brabazon Golf Course, whilst maximising all revenue opportunities.

You will also be responsible for:

  • To undertake and complete starter duties and ranger duties to ensure the smooth running of the Golf Operation on a daily basis
  • To operate the Golf course shuttle bus, Bag Store and Bag Drop facility as and when necessary
  • To deal with customer enquires and queries in a polite and professional manner
  • To have an understanding and awareness of the resort and promote The Belfry and facilities to customers at every opportunity
  • To maximise revenue and departmental targets to increase revenue for the golf operation

About you

The ideal candidate will be passionate about golf and have experience either playing golf or comes from a golfing background. You will also be

Guest-focused and able to deliver exceptional customer service.

A clear and confident communicator

Passionate about working in a high-quality golf resort environment that celebrates individual and team success

Belfry Benefits


Discounted gym membership and access to team-led fitness sessions, such as our Belfry running club

Team social events throughout the year

Belfry-wide wellness programme with external speakers, focusing on 'mind, body & soul'

The Burnt Chef Project partnership, offering unlimited, fully-funded counselling and mental health support

Wagestream access to all employees - track earnings, saving accounts, and access to wages when you want

Healthcare schemes: life assurance, 24-hour GP, health cash-plans

Employee Assistance Programme

The Belfry is committed to the Hotelier's Charter, demonstrating our commitment to our people

Showing some appreciation

Long service awards

Additional paid holiday for long service

Reward Vouchers

Free meals on shift in our canteen

Annual Belfry awards

Team appreciation events

Fantastic resort discounts across restaurants, bars, retail, and golf

Bed & Breakfast from 35 per room

Free staff parking

Subsidised taxi service for those who don't drive

Live-in accommodation for up to 3 months

Relocation bonuses

Learning & Development

Excellent training and career opportunities

Internal career pathways programmes

Access to The Belfry Campus Learning

Commitment to developing our team through apprenticeship programmes

Making a difference

Belfry ESG committee, dedicated to delivering an environmentally sustainable business

Supporting industry, local and national charities

Pledges made on 'Make Good Grow', offering our team's expertise and support to good causes