Reservations Consultant

The Balmoral
The Balmoral1 Princess Street, Edinburgh, EH2 2EQ
£0 - £
12 Jul 2018
02 Aug 2018
Full Time

As Reservations Consultant you will be responsible for selling and converting all reservation enquiries for our wonderful collection of rooms and suites at our prestigious hotel. You will ensure you are attentive to the caller's needs and utilise your expertise in selling to ensure you not only convert the call but also enhance the experience for the caller and ultimately the guest's stay when they arrive with us. You are a confident, professional, highly-motivated individual, with a welcoming personality and exceptional people skills. You are an excellent and confident communicator paying great attention to detail. You have knowledge of hotel property management systems such as Protel and, ideally, have worked in a similar role.