Why work for The Ampersand Hotel

“We are immensely proud to have consistently been recognised as one of the top 30 places to work in hospitality over the past five years. This recognition helps us to stand out among other employers and support our commitment to attracting and retaining great people.” The hotel

With some of the most stylish hotel rooms in Kensington, the Ampersand is a privately-owned luxury London hotel that combines contemporary excellence in design, service, food and technology in a building built in 1888 at the capital’s heart. We have been inspired by those great Victorian values of discovery and wonder – and given them a modern, whimsical twist. The result: a cosmopolitan, 111-room luxury boutique hotel, bar, restaurant and drawing rooms, delivering 21st-century warmth, humour and total comfort. The Ampersand is situated just a minute’s walk from South Kensington tube station and is well connected to Heathrow airport.

Culture and vibe From the moment this beautifully designed luxury hotel opened, general manager Roberto Pajares has put significant emphasis on creating an “own and deliver” culture with guest satisfaction at its heart. This is clearly evident in our guest feedback, describing the team as “genuinely nice and friendly”, above other things. We strive to create a positive work environment and are pleased that this is reflected in our listing in the top 30 employers in hospitality over the past five years.

One in five of our team comes recommended through referrals from other members of the team, and we hope this demonstrates the pride we all take in our place of work. It is important that everyone who joins the Ampersand team understands what our brand is about and the role we all play in building the hotel’s reputation as one of the best places to stay in London for travellers from across the world. We are committed to creating a culture where everybody is treated as they would like to be treated and given a chance to shine; where efforts and hard work are appreciated and recognised. Our success is built on confident, considerate and imaginative individuals who like to think for themselves and challenge the status quo.

Here’s some of the benefits on offer to our team at Ampersand:

● Opportunities for further career growth

● On-demand training courses – there is something for everybody, ranging from NVQs in leadership and hospitality management to professional courses for chefs and pastry chefs

● Health and wellbeing programme (including chiropody and back and shoulder massages to keep stress at bay)

● Employee Assistance Programme in partnership with Hospitality Action

● Generous rates for family and friends

● A day off on your birthday.

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