Maintenance Manager Liverpool

Maintenance Manager

Reporting to the Operations Manager, leading the maintenance team to provide efficient, prompt, and outstanding guest service to all of Staycity’s guests on arrival and throughout their stay. To ensure that the building is well maintained and complies with all Staycity policies.

Key Responsibilities

• Maintain develop and exceed guest satisfaction whilst Initiating and maintaining rapport with customers
• Assist with complaints were possible and resolve in conjunction with the Front Office/Operations Manager and /or General manager
• Manages maintenance department resources and optimises the team’s work of by drawing up and coordinating schedules according to need
• Supervises and takes part in preventive and curative maintenance of Staycity premises and equipment while promoting and contributing to setting up internal measures for the protection of the environment
• Ensures the proper use of IPE by co-workers
• Manages stocks and purchasing of equipment and supplies for the department
• Assists the General Manager in drawing up budgets for maintenance and capital investment
• Approves work being performed and ensures that costs are reasonable and in line with budgets
• Is responsible for compliance with current safety procedures, and controlling the condition of the building, technical equipment and all safety and alarm systems in the residence
• Ensure that all potential and real hazards are reported and reduced immediately

Key Skills

• Attention to detail and ability to self-organize
• Ability to manage teams
• Ability to communicate with all members of the team and guests
• Previous knowledge of safety, health and the environment in similar environment (3 years)
• A basic knowledge of English

Hours of Work:

It is anticipated that the successful candidate will be required to work shifts covering weekends