Corporate Host - Milton Keynes
- Recruiter
- stadium MK
- Location
- Milton Keynes, Buckinghamshire
- Salary
- £7.50 per hour
- Posted
- 09 May 2017
- Closes
- 02 Jun 2017
- Ref
- F0271
- Sector
- Bar & Pub jobs, Host, Restaurant, Catering & Hospitality jobs, Food and Beverage Assistant, Host/Hostess
- Job Type
- Part Time
Corporate Host - MK Dons FC
Department: Commercial
Reporting to: Corporate Hospitality Manager
Contract: Permanent
Hours per week: Non-Contracted
Overall Objective: To deliver the best hospitality experience at Stadium MK
Job Description
Main Objectives
- To provide excellent customer service to all guests.
- To ensure that corporate guests receive the agreed service standards for the membership inclusion package.
Summary of Duties
- To meet and greet corporate guests within stadiummk on arrival and departure.
- To handle guest and client questions, queries and requests and where you are unable to do this escalate to your line manager.
- Promote and sell club raffle and lottery tickets taking payment directly from clients.
- Collect itinerary pack each match, following brief and return at end of each session.
- Clear down signage from work area and dispose of or store as directed.
- Adhere to all health, safety, legal and company standard.
Person Specification
Essential
- Ability to work on own initiative and as part of a team, be motivated and committed to the role.
- Calm an efficient and be able to work under pressure.
- Be able to demonstrate excellent customer service skills.
- Have a polite and courteous manner.
- Be a smart appearance and personal hygiene.
- Have excellent verbal communication skills.
- Have basic numeracy and literacy skills.
- Be flexible and adaptable to changing work environments and areas subject to match day requirements.
Desirable
- Previous experience of working within the event management industry.
- Cash handling skills.
Reference: F0271
Closing Date: 2nd June 2017