Senior Concierge - London

St Pancras, London
Competitive
16 Jul 2018
23 Jul 2018
18001MJQ
Full Time

Senior Concierge - St. Pancras Renaissance Hotel London

Start Your Journey With Us

Live life to discover something extraordinary. Discover the Iconic  St Pancras Renaissance Hotel London.

Not only are we an iconic brand that will shape and take your career to new heights, you will also be offered:

  • A unique opportunity to be part of an award winning brand where we celebrate your unique talent
  • Part of Marriott International, the largest hospitality brand in the world- this means national and internal promotion opportunities for the right candidates. The sky is your limit here
  • World class training and development 
  • A platform to shine- we recognize and reward great talent
  • Work alongside some amazing talent- award winning, experienced hospitality professionals
  • Discounted room nights, meals, uniform-the perks and benefits are fantastic!

We want individuals to bring their personal style to every experience, because where we work is so unique, we need to be too.

Inspired? Our Concierge vacancy could be the opportunity for you.

Job Summary

An exciting opportunity for a Concierge has arisen at London's most iconic hotel. If you are a talented professional, passionate about creating extraordinary experiences, then St Pancras could be the perfect hotel for you.

Here’s a snapshot of the role and its key responsibilities:

  • Helping the guest to tailor their stay in London by helping with directions, restaurants & entertainment choices
  • Pro-actively looking for new exciting discoveries in the local area
  • As a key member of the hotels front of house, five star service team it is the Senior Concierge’s responsibility to use initiative and a proactive approach to ensure we always give our guests unique and fabulous options to make the most of their time and their visit thus making their experiences in the hotel unique.
  • Respond to any questions from guests, and follow up with guests to ensure their requests have been met to their satisfaction.

Experience:

  • Hotel experience and local knowledge of the area is an advantage for this role
  • Previous experience working within a similar role in a 5star environment preferred
  • Ability to interact with customers within the luxury lifestyle five star market who wish to remain discreet when visiting exclusive destinations when staying at the hotel

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.