Assistant Head Concierge - London

St Pancras, London
Competitive
16 Jul 2018
23 Jul 2018
18001UYE
Full Time

Assistant Head Concierge - St. Pancras Renaissance Hotel London

Start Your Journey With Us

We are looking forward to welcoming you into a world of career development, where there is a real focus on sharpening your skills within a world-class environment. St Pancras Renaissance hotel promotes exceptional skills, and you will have a platform on which you can showcase your expertise and creativity. A team of expert hospitality professionals awaits you.

Our ideal Assistant Head Concierge

What we're looking for

  • A team-first attitude 
  • Great event execution and hospitality skills as well as attention to detail
  • Positive outlook and outgoing personality
  • Previous experience in a similar quality, five-star, high volume environment is a big plus

As our new Assistant Head Concierge, you will be responsible for:

  • Helping the guest to tailor their stay in London by helping with directions, restaurants & entertainment choices
  • Pro-actively looking for new exciting discoveries in the local area
  • Using initiative and a proactive approach to ensure we always give our guests unique and fabulous options to make the most of their time and their visit thus making their experiences in the hotel unique.
  • Responding to any questions from guests, and follow up with guests to ensure their requests have been met to their satisfaction.
  • Helping the Head Concierge to Manage the Concierge and Porter team and supporting with administrative task

Your Rewards and Benefits

In addition to the benefits you would expect from being part of a luxury, iconic brand, we also offer the following benefits:

Discount across our food and beverage outlets as well as discounted stays

  • Monthly recognition events 
  • National and international career development opportunities
  • Discount at major retailers across the UK
  • Access to free language lessons
  • Meals on duty and so much more...

Experience the dramatic St. Pancras Renaissance Hotel London. Our historic hotel, originally designed by famed architect George Gilbert Scott, first opened its doors as the Midland Grand in 1873 and welcomed guests traveling through St. Pancras Station. Now, this iconic, five-star luxury hotel has been reborn to combine today's modern conveniences with the elegance of yesterday's grand accommodations. 

Part of Marriott International, the world's largest travel company, we are now recruiting for an experienced Conference & Banqueting Supervisor to join our award winning team. 

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.