Night Receptionist - London

Hotel Night Receptionist - St James, London

Taj 51 Buckingham Gate and St James’ Court a Taj Hotel

What does it take to be part of our Heritage?

Would you like to come and work as a Hotel Night Receptionist for an international brand that is world renowned for excellence, commitment to its employees and warmth and hospitality to its guests?

Working for the Taj Group sets you aside from other leading hotel brands worldwide. We instil a concept called Tajness into the DNA of all of our employees through our brand values of Mutual Respect and Sincere care; this means not only that we are able to offer every single guest a unique experience during their stay with us, but also the happiness in the workplace that our associates deserves.

St. James’ Court, A Taj Hotel, London is a quiet masterpiece, Taj 51 Buckingham Gate Suites & Residences is a 5-star including three restaurants, Michelin-starred Quilon, two bars, a state-of-the-art gym and wellness centre. Taj 51 Buckingham Gate provides the discerning luxury traveller with a suite experience that will make your stay in London genuinely special.

Benefits for the Hotel Night Receptionist role

• Ten complimentary nights inc: breakfast worldwide in Taj Hotels (dependant on contract), 50% discount on F&B and SPA within hotels in the Taj Group
• 25% discount off treatments/products at the Wellness Centre, the hotel SPA
• The Hotel Night Receptionist will be a member of our life insurance and pension scheme
• Chair massage, Chiropody treatments and Yoga
• Associate Introduction scheme
• Associate Social Events
• Uniform and meals on duty

Hotel Night Receptionist - our expectation

Greet and welcome the guest on arrival at the hotel and escort them to their suite.

To perform check in and check out as per the departmental policy and procedure.

To be aware of hotel facilities and services at all times and to give information on the same in accordance with the hotel policy.

To have a thorough knowledge of the operation of the computer systems relevant to the concierge.

Be willing to go the extra mile and aim at achieving highest level of guest satisfaction

The ideal candidate for Hotel Night Receptionist will:

• Have previous hotel reception experience
• Have a high standard of personal presentation
• Be highly responsible & reliable
• Possess good communication skills and ability to prioritise
• Have the ability to focus attention on guest needs, remaining calm and courteous at all times
• Be eligible to live and work in the UK

If this sounds like the perfect role; we’d love to hear from you!