Food and Beverage Associate - York, North Yorkshire

Food and Beverage Associate - York, North Yorkshire

The Grand, York

Full and Part time roles available.

£10.50 per hour plus service charge.

As a Food & Beverage Associate, you’ll deliver a friendly and efficient service; to create a warm and welcoming atmosphere for all our guests and ensure they have a great experience. You’ll be attentive to our guests needs from the moment they arrive, make recommendations and serve accurately and efficiently.

What we offer you

We want our staff to enjoy coming to work and provide a friendly and supportive environment for you to work in. You’ll develop personally through meeting and working with people from all over the world as we create memorable guest experiences together, and for those keen develop you’ll have the opportunity to explore the business with various career options. In addition, on offer:

• Inclusive Culture of Family
• Fully funded and supported Apprenticeship programmes 
• 50% of Food and Beverage in all Splendid Hotels 
• £45 Splendid Family room rate discount
• 30% Discounted Friends and Family hotel rates in Splendid Hotels
• Complimentary one night stay at The Grand when you start 
• The Grand Cookery School discount 50% and 25% for friends and family
• Discounted local NCP car parking
• Monthly Pay Day treats
• Visit York discounts
• 'Star of The Month' Reward and Recognition event
• Departmental incentives
• Save money and enhance your wellbeing with Abode
• Retail Trust Employee Assistance Programme (EAP)
• Mental Health First Aiders onsite
• Employee referral scheme 
• No split shifts 
• Hot and Cold food offerings for all team members on shift

About us:

The Grand was originally built in 1906 as a ‘Palace of Business’ for one of the most powerful railway companies in Edwardian England. The Grand, York is part of Splendid Hospitality Group and only a few minutes' walk from York Railway Station. There are also great bus links from all areas of the city.

Your role in our family:

Our team are the heart and soul of The Grand, without them The Grand is just a beautiful building.  We pride ourselves on the warmth of our Yorkshire welcome that each one of our guests receive.

As a F&B Assistant, key to your role:

• Deliver an exceptional level of service through a relaxed and professional approach – checking in with guest at each course to ensure satisfaction
• Serve guest and passing on your excellent product knowledge of all food and beverage
• Work as part of the team, help-out your fellow team members where necessary
• Encourage the highest standards across all areas (customer service, hygiene, health and safety)
• Complete opening and closing duties, re-stock as required.
• Team-orientated
• Have a professional appearance at all time

What happens next

Does the F&B Assistant role suit your skillset? Apply now, this takes second, you’ll just need to provide some contact details along with a CV.  Next, we’ll review your details, and if successful we’ll invite you to meet one of the team to learn more about you, your experience and let us tell more about the Splendid Hospitality Group.

The Splendid Hospitality Group is an equal opportunities employer and a disability confident committed employer, committed to hiring a diverse workforce and sustaining an inclusive culture.