Switchboard Operator - Sofitel London Heathrow

Switchboard Operator - Sofitel London Heathrow

Switchboard Operator Up to 23,760**

We Treat Our Team Like Family and Our Guest Like Royalty!

Our Switchboard Operator is responsible for answering the telephone using the hotel's in-house computer system within the company brand standards, responding accordingly to external and internal guest queries.

What we are looking for:

• Previous customer service experience is essential
• A capability and commitment to delivering high levels of customer care
• Ability to remain calm whilst under pressure
• Computer literacy
• Good communication skills and telephone manners.

What do we offer:

Our Switchboard Operator receives excellent Company benefits:

• A very competitive salary
• 28 days paid holiday with an extra 5 days, following 5 years’ service
• Discounted hotel room rates across our hotels, for you and friends and family
• Fantastic Training and Development opportunities
• Uniform and Complimentary Dry Cleaning
• Free Meals on shift
• Unrivalled Career Progression prospects

Apply now to be our new Switchboard Operator!

**Annual salary includes estimated annual service charge of £1,920