Clinic Manager - London

Clinic Manager​ - London

Do you want to work in an aesthetic clinic that provides world-class treatments and consultations?

Hello. We’re Skinsmiths.

At Skinsmiths, we know that looking great is really about feeling great. This culture shapes who we are and how we operate. We started in New Zealand, and we’re building a global brand. First stop, London.

We’re for you.

Depending on your experience, we’re offering a competitive annual salary between £30,000 – £33,000, plus bonuses.

But, that’s not all! In return for everything you bring to us, we can offer you an exciting role in a fast-growing, innovative and dynamic business.

Also, as well as the standard stuff you get for turning up to work we offer, 

• Generous Treatment Allowance and a Free Product Allowance: because you deserve to feel great too!
• Work Place Pension
• 28 days Annual Leave, made up of 20 days annual leave entitlement and 8 Bank Holidays, with the opportunity to accrue additional days for every year served
• An extra day off on your birthday
• Access to training and personal development opportunities.
• With the possibility of much more as we grow!

Are you for us?

Are you Clinic Manager who can work closely with our Skinsmiths clinic teams to perform a range of aesthetic treatments, whilst providing exceptional customer service?

This role will involve:

• Managing reception and client relationships - a top priority because our clients are deeply important to us
• Ensuring all Skinsmiths standards, policies and procedures are adhered to
• Leadership delivered at its best, to ensure the day to day operations of the clinic are executed to achieve our monthly goals
• Implementing practices and procedures in all aspects of clinic operation that ensures the client journey from start to finish is flawless
• Assisting, developing and mentoring all employees in the clinic as much as possible
• Overseeing and reporting on the financials and performance of the clinic
• Crafting the Skinsmiths culture and values in the clinic environment
• Doing the right thing by the Brand
• Optimizing in clinic production to full capacity
• Generating and facilitating client leads

You will:

• Have a minimum of 2 years' experience in managing (or assisting the management) of a business, ideally in a similar industry business/clinic/store
• Have sales experience with proven ability to achieve important metrics and targets
• Have a strong customer service ethic
• Be punctual and flexible to meet the needs of the business and be an effective teammate.
• Need to want a career with us not just a job!
• Have smart professional presentation and communication skills
• Every woman deserves skin confidence! Come along on our global mission to deliver this!

But, don’t let your levels of experience put you off! We have some excellent training programmes

We hire on your attitude!

• If you still think you’ve got what it takes, or you really want to join us we would love to hear from you.
• Whilst it would be awesome if you possessed expert skin knowledge really, it's your ambition, drive and experience that we are after. Honestly, we can teach you the rest as you grow and develop with the role.

We pride ourselves on being an equal opportunity employer, we also strongly value diversity across all levels of our company. We do not discriminate based on your race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.