Laundry Attendant - London

Shangri-la
London
Competitive
19 Apr 2018
16 May 2018
89328
Full Time

Laundry Attendant - Shangri-La Hotel, At The Shard, London

Casual

It takes a very special kind of person to work at Shangri-La: someone with an eye for detail and the skills to perform. Someone with an attitude to deliver and a passion to delight.

We are diverse, warm and caring but also demanding, dynamic and innovative

As with every property in the group, Shangri-La Hotel, At The Shard, London, will operate on a simple yet powerful philosophy of Shangri-La hospitality from warm, caring people.

The uniquely Asian view of service at this luxury hotel in London embodies the core values of respect, helpfulness, courtesy, sincerity and humility. These qualities have been the cornerstone of the Shangri-La success.

We currently have a vacancy for a Laundry Valet Attendant joining our team on a casual basis.

The Role

Under the guidance of the Valet Shift Leader and the Housekeeping Management team, the Laundry Valet Attendant will be responsible for providing the guests and colleagues with the perfect laundry service. The successful candidate will be at ease in liaising with the guests both over the telephone and in person therefore a perfect personal presentation and communication talents are required.

Essential Requirements

  • Relevant experience in a London luxury hotel laundry or as an alternative, in a quality laundry work environment
  • The ability of managing priorities, understanding the importance of the time factor to guests and colleagues
  • Absolute accuracy in all aspects of the daily tasks (marking of items, pickup and delivery, finishing checks, items presentation and so on)
  • An impeccable presentation and excellent communication skills
  • Must be a superb gatekeeper in handling guest enquiries through voice, email or any other means. The first point of contact on many occasions and the “face” and “voice” of Shangri-La hotel at The Shard, London
  • An outstanding can-do attitude and the desire to work as a member of a structured team
  • Advanced level of English (both oral  and written)

Desirable Requirements

  • Health and Safety knowledge
  • Any previous laundry and/or fabric maintenance technical training

Our proposition to you

In addition to a competitive compensation package, we believe that with the right attitude, anything is possible at Shangri-La and we will invest heavily in your training, offering a variety of programmes for all levels, as well as our own training school, the Shangri-La Academy.

Our aim is always to keep and reward the very best. So each year we fill most of the company’s management positions via internal promotions and transfers and with over 50 projects in development around the world, the opportunities are endless.

We also recognize our responsibility to society and to the environment, and have developed policies and practises which make a real difference.

If you wish to be considered for this role, please send us your CV together with a cover letter which must include the following:

  • Shangri-La Staff Rates at our luxury properties worldwide
  • One paid Volunteer Day per year
  • Pension contribution
  • Personal development via Shangri-La Academy, online Harvard Management programme and other external courses
  • Regular social celebrations
  • One free duty meal per shift
  • Laundering of your uniform free of charge
  • Discount in our F&B outlets
  • Shard Card and Deal Card (discounts at variety of businesses in the area)
  • Cycle to Work
  • Childcare Vouchers (if applicable )
  • Opportunity to grow and develop with Shangri-La, locally or worldwide

…..to mention only a few!

We believe that with the right attitude, anything is possible at Shangri-La and we will invest heavily in your training, offering a variety of programmes for all levels!

If you wish to be considered for this role, please send us your CV

Please note that all applicants must be eligible to live and work in the UK, without restrictions. Documented evidence of eligibility will be required from all candidates