Waiter/Waitress - London

Shangri-la
London
Competitive
11 Sep 2017
05 Oct 2017
70088
Full Time

Waiter/ Waitress - LANG - Shangri-La Hotel, At The Shard, London

Located in the heart of St Thomas Street, surrounded by Borough Market, London Bridge Station and the bustle of SE1 and the City, our high-end Artisan Deli, 廊 Láng, will offer morning coffees and pastries, grab and go items throughout the day, artisanal quality lunch and tea items, afternoon tea sets, signature cakes, chocolates, macaroons and packaged savoury items and salads as well as a variety of beverages.

We have an amazing opportunity for a Waiter/ess to join our ground floor high-end Artisian Deli Láng.

As with every property in the group, Shangri-La Hotel, At The Shard, London, will operate on a simple yet powerful philosophy of Shangri-La hospitality from warm, caring people.

The uniquely Asian view of service at this luxury hotel in London embodies the core values of respect, helpfulness, courtesy, sincerity and humility. These qualities have been the cornerstone of the Shangri-La success.

The Role

The Waiter/ess will be responsible for providing a finest personalised service by adhering to Food and Beverage brand standards and by engaging with our guests and creating memorable experiences for them.  She/he will maintain the cleanliness and organisation of all supplies, equipment, work areas as well as guest areas in order to ensure the comfort and safety of our guests.

She/he will ensure that the F&B team achieves profitability and growth in line with our Core Values (humility, courtesy, respect, helpfulness and sincerity) at all times.

Essential Requirements

  • Relevant experience in a similar role
  • Excellent guest engagement skills
  • Exceptional organisational skills and attention to detail
  • Fluent in English (both oral and written)

 

Desirable Requirements

  • Experience in a 5* star London hotel

 

Our proposition to you

In addition to a competitive compensation package, we believe that with the right attitude, anything is possible at Shangri-La and we will invest heavily in your training, offering a variety of programmes for all levels, as well as our own training school, the Shangri-La Academy.

Our aim is always to keep and reward the very best. So each year we fill most of the company’s management positions via internal promotions and transfers and with over 50 projects in development around the world, the opportunities are endless.

We also recognize our responsibility to society and to the environment, and have developed policies and practises which make a real difference.

If you wish to be considered for this role, please send us your CV together with a cover letter which must include the following:

  • salary expectations
  • a brief overview of the reasons why you wish to join Shangri-La Hotel At The Shard
  • specific details of your current entitlement to take up employment in the UK

Please note that all applicants must be eligible to live and work in the UK, without restrictions. Documented evidence of eligibility will be required from all candidates.