Bartender - London

Bartender - GONG - Shangri-La Hotel, At The Shard, London

It takes a very special kind of person to work at Shangri-La: someone with an eye for detail and the skills to perform. Someone with an attitude to deliver and a passion to delight.

We are diverse, warm and caring but also demanding, dynamic and innovative.

As with every property in the group, Shangri-La Hotel, At The Shard, London, will operate on a simple yet powerful philosophy of Shangri-La hospitality from warm, caring people.

The uniquely Asian view of service at this luxury hotel in London embodies the core values of respect, helpfulness, courtesy, sincerity and humility. These qualities have been the cornerstone of the Shangri-La success.

We currently have a vacancy for a Bartender joining our GONG Bar team.

The Role

We are looking for an enthusiastic bartender to provide an excellent guest drinking experience. The successful candidate will be able to mix and match ingredients in order to create classic and innovative drinks in accordance with customers’ needs and expectations

Essential Requirements and Responsibility

• Candidates must have a working knowledge of spirits, mixers and classic cocktails. There are two bars which operate as a cocktail bar and a champagne bar. Presentation and attention to detail are key to ensuring the quality of our beverages.
• Proven working experience as a bartender
• Excellent knowledge of in mixing, garnishing and serving drinks
• Computer literacy
• Positive attitude and excellent communication skills
• Ability to keep the bar organised, stocked and clean
• Relevant training certificate
• Prepare alcohol or non-alcohol beverages
• Interact with customers, take orders and serve snacks and drinks
• Assess customers’ needs and preferences and make recommendations
• Mix ingredients to prepare cocktails
• Plan and present bar menu
• Check customers’ identification and confirm it meets legal drinking age
• Restock and replenish bar inventory and supplies
• Stay guest focused and nurture an excellent guest experience
• Comply with all food and beverage regulations

Desirable Requirements

Previous experience in a similar role in a 5 star hotel.

Our proposition to you

In addition to a competitive compensation package, we believe that with the right attitude, anything is possible at Shangri-La and we will invest heavily in your training, offering a variety of programmes for all levels, as well as our own training school, the Shangri-La Academy.

Our aim is always to keep and reward the very best. So each year we fill most of the company’s management positions via internal promotions and transfers and with over 50 projects in development around the world, the opportunities are endless.

We also recognize our responsibility to society and to the environment, and have developed policies and practises which make a real difference.

If you wish to be considered for this role, please send us your CV together with a cover letter which must include the following:

• salary expectations
• a brief overview of the reasons why you wish to join Shangri-La Hotel At The Shard
• specific details of your current entitlement to take up employment in the UK

Please note that all applicants must be eligible to live and work in the UK, without restrictions. Documented evidence of eligibility will be required from all candidates

This role will be filled directly. No agencies please.