Operations Apprentice

Serco Leisure
Near Newport
£7,935.05 per annum
20 Sep 2019
18 Oct 2019
62470
Full Time

 

Job title: Operations Apprentice

 

 

Location: Lilleshall National Sports Centre

 

 

Salary: £7,935.05 p.a.

 

 

Job type: Fixed-term contract, up to 18-months duration

 

 

Lilleshall National Sports Centre are looking for two Operations Apprentices to join the team on a full-time fixed-term contract.

 

 

As an operations apprentice, you will be working within the centre ensuring customer safety and high standards of service and customer care at all times.  The role will also involve supervision of specific areas, maintaining high standards of cleanliness and the safe handling and set up/ down of equipment.

 

 

On a day to day basis, the successful candidate’s day to day responsibilities will include (but are not limited to) the following:

 

 

  • Provide support to the Duty Manager and Operations Assistant in the day to day operations of the facility.
  • Provide a safety and clean facility at all times to preventing accidents and incidents and by taking the appropriate action in the event of these occurring.
  • Ensuring all equipment is set up in order to meet the needs of the programmed activities and events and de-rigged thereafter.
  • Undertake cleaning tasks as required to ensure the centre is well presented and monitor standards of cleanliness in customer critical areas.
  • Maintain high levels of customer service at all times.
  • Maintain a full product knowledge of the services and activities available at the facility
  • Attend training sessions in order to demonstrate competency and maintain valid qualifications
  • Follow the processes laid down in the SMS (Serco Management System), in particular Centre Emergencies Procedures and compliance documents.
  •  

     

    No qualifications are required for this role as such, but Lilleshall are ideally looking for candidates who can demonstrate a level of experience and knowledge commensurate with the position.

     

     

    This is an exciting position and a great opportunity for an apprentice to cut their teeth in a dynamic environment. If you feel you meet the above criteria and are looking for a new challenge, please apply at the nearest convenience.

     

     

    Serco/Serco Leisure Operating Limited are appointed as the Trust’s Managing Agents. We manage the recruitment process and the Trust’s employees in the delivery of the service on their behalf. On occasion we receive significantly more applicants than expected for some vacancies and under such circumstances we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward. The Trust is committed to equal opportunities and requests any potential applicant to contact the Recruitment Team on 0345 010 4000 as soon as possible if an applicant has any additional queries, requirements or will need additional time in submitting an application should the closing date of the advertisement be brought forward. Applicants should be aware that in line with the company’s policy, employees will have a DBS check where appropriate.