Membership Sales Advisor | Wyndley Leisure Centre
- Recruiter
- Serco Leisure
- Location
- Birmingham
- Posted
- 10 Apr 2019
- Closes
- 02 May 2019
- Ref
- 59025
- Job Type
- Full Time
Opened in 1970, Wyndley Leisure Centre is the largest leisure centre of its kind in Birmingham. A number of facilities are available at the centre including a main pool, teaching pool, diving boards, 8 lane 400m running track, all weather pitch, sports hall, dance studio, creche and much more.
Birmingham Community Leisure Trust is committed to providing a safe, warm, clean, friendly, fun environment for the local community at an affordable cost. Honesty, integrity and a positive, can-do attitude are key to helping us deliver this mission and are values we expect from each individual.
We share your passion for leisure and we will offer a safe, fun and professional working environment with excellent development opportunities. You will also receive free gym membership for you and a family member across 8 of our fantastic leisure centres! Purpose Of Role The Membership Sales Advisor will be responsible for assisting the Contracts Commercial Team in the promotion and sale of the centre’s facilities. The Membership Sales Advisor will need to follow the appropriate sales manual which outlines the system, procedures, processes and standards to be employed at their facility in the delivery of membership sales. Principal Duties- To Promote the centre’s products, services and membership options
- Encourage potential customers / members
- Conduct tours of the facilities
- Advise the Commercial Manager on and help plan lead generation programmes
- Increase membership sales in line with targets
- Maintain and develop a customer database
- Have a good knowledge of a computerised membership database system
- To have a good knowledge of competitors and track the monthly promotions
- Carry out other related duties as from time to time may arise or be assigned by the General Manager
Essential Skills
- Experience in a customer service, sales or leisure industry
- Minimum GCSE Maths and English or equivalent
- Excellent communication skills
- Computer literate
- Good telephone manner
- Self-motivated and organised
If you have the essential skills, experience and qualifications to fulfil this role, please apply now and upload a copy of your CV.
Serco/Serco Leisure Operating Limited are appointed as the Trust’s Managing Agents. We manage the recruitment process and the Trust’s employees in the delivery of the service on their behalf. On occasion we receive significantly more applicants than expected for some vacancies and under such circumstances we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward. The Trust is committed to equal opportunities and requests any potential applicant to contact the Recruitment Team on 0345 010 4000 as soon as possible if an applicant has any additional queries, requirements or will need additional time in submitting an application should the closing date of the advertisement be brought forward. Applicants should be aware that in line with the company’s policy, employees will have a DBS check where appropriate.