Receptionist (Part Time), Oswestry Leisure Centre

6 hours per week

Oswestry Leisure Centre, Shrewsbury, SY11 4QB

£7.83 to £7.93 per hour

 

Oswestry Leisure Centre is part of Shropshire Community Trust and has a wide range of facilities offering an excellent choice of sporting and leisure activities. Please see for yourself: http://www.shropshireleisurecentres.com/oswestry/HOME

 

We are currently looking to recruit a Receptionist to work at Oswestry Leisure Centre on a part time basis. You will be working 6 hours per week to cover evening's from 16:30 over 2 days per week as and when required by the business.

 

The Receptionist will be required to work on the front line area fulfilling a role of functions which will include; issuing receipts, processing fitness memberships, creating bookings, assisting in invoice enquiries, offering advice and guidance to users, undertake housekeeping duties as directed by a line manager, manage all forms of enquiries, completing orders when requested, processing all resale transactions and fulfilling any other appropriate duties as directed by a line manager.
 

Duties and Responsibilities

 

- Work in a rota system and when the occasion calls for cover sickness and annual leave.
- Ensure a high level of customer care at all times and an effective response to all enquiries.
- Processing all forms of sales and transactions.
- Managing a bookings system and up sell all vacant slots when the opportunity arises.
- Assist in any form of emergency and evacuations.
- It is a requirement the post holder to be conversant with and work to the appropriate Child protection/vulnerable adult policy and procedures.
- Process all forms of fitness memberships and have the ability to advise users.
- Be prepared to work at other Leisure centres when circumstances dictate.
- Responsible for all monies taken on shift and ensure they are logged and secured respectively.
- Be aware of and act in accordance to all related Health and Safety policy.
- Be prepared on occasion to deal with potential irate users.

 

Skills and Qualifications

 

- Excellent computer skills is desirable
- Previous experience in a similar role/ receptionist is desirable
- NVQ front of house/customer care qualification is desirable

 

If you feel that you have the relevant skills and experience please upload your CV in a word or PDF format.

On occasion we receive significantly more applicants than expected for some vacancies and under such circumstances we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward. Serco is committed to equal opportunities and requests any potential applicant to contact the Serco Recruitment Team on 0345 010 4000 as soon as possible if an applicant has any additional queries, requirements or will need additional time in submitting an application should the closing date of the advertisement be brought forward.