Crewing Officer - Limassol, Cyprus
Crewing Officer GERMAN and English speaking - Office location: Limassol, Cyprus
Job summary
- Contact person regarding Crewing issues for crew on board ocean-going vessels
- Close cooperation with Hotel Operations Managers
- Supervising of the Assistant Crewing Officer in charge regarding all crew contracts on board, required documents, travel arrangements, travel expenses, data-entry, etc.
- Rotation planning for different departments
- Visa procedure application for the ports
- Travel to the vessels in order to discuss crewing matters on board
- Manages distribution of all pertinent payroll information in the office
- Monitors Par level and Crew Movement reports from the vessel
- Ensures that all Crew meet all regulations with regards to certification
- Co-ordinates complaints as per requirements stated in Company's QMS
- Reviews claims documents received from vessels, completes the Claims Sheet, and works closely with the Claims Officer for processing of claims
- Monitoring of crew appraisals and performance
- Continuous development and optimization of work flow and standards, including guidelines and manuals
Job requirements
- Relevant experience in a similar role, preferably in hotel business or on board cruise ships would be considered an advantage
- Knowledge of sea farers documentation would be considered an advantage
- Must have a EU-work permit or be a EU citizen
- Ability to work in a fast-paced, highly demanding office environment
- Ability to work under stress and on own initiative, good decision maker
- Good communication skills
- Cost and quality awareness
- Reliable, trustworthy person, integrity
- Team player; respectful, friendly and professional conduct towards clients, passengers, colleagues and crew
- Solid understanding of Microsoft Office and ideally a crew management software
- Good command of the German and English language (written and spoken)