Income Auditor - Central London

Income Auditor - Central London

Join Our Happiness

Are you the type of person who gets out of bed on the right side daily? If so, we’d like you to come and join our happiness as Income Auditor for Royal Lancaster London stylish hotel next to Hyde Park and within walking distance to Paddington station, Bayswater, and Marble Arch.
At Royal Lancaster London, our goal is to be the happiest hotel in London; our people deliver it with their fun and caring attitude.

As an employer that cares, you will be provided with tailored development plans, pieces of training, and apprenticeship opportunities to develop your career! Joining our independently owned and 5-star hotel as a Income Auditor, you will help build a supportive and social place, where we can all be at our best while receiving the following happiness perks:

• Employee discounts of up to 50% on food & beverage and spa treatments across our sister properties (Landmark London and K West Hotel & Spa)
• Employees and Friends & Family rates across our sister properties
• Complimentary meals on duty
• Uniform provided and laundered complimentarily
• Refer a friend bonus
• Workplace pension schemes 
• Employee recognition schemes and Social Committee events including gala dinners and much more!

As Income Auditor, you will be working within the Finance Department and report directly to the Finance Controller. Your goal will be to ensure our payroll procedures are compliant, efficient and current.

Job Duties

• Verify and reconcile all Revenue centres as reported in the Income Journal Daily and against General managers’ report.

• Prepare and post the daily revenue, settlement and statistical journals into the General Ledger system ensuring all hotel ledgers are fully reconciled, informing Finance Supervisor of any discrepancies.
•  Ensure all system interfaces run smoothly and to ensure that interface revenues are reconciled and system issues are reported to the help desk and Finance Supervisor in a timely manner.
•  Review and balance allowances, rebates, paid outs, refunds and miscellaneous charges.
•  Review daily Housekeeping Discrepancy reports and ensure action is taken all unresolved discrepancies.
• Prepare Daily Management Review (audit packs) package containing the following: In House Entertainment and management checks, Paid Outs, Unresolved PM’s, Housekeeping Discrepancies, Parking and Laundry Charges, comp stays
•  Reconcile all non PMS (Opera) revenues to Opera, being Micros POS and others.
•  Recording and journalising of daily management checks for F&B outlets, promotions and in-house entertainment
•   Ensure that an Audit Trail is evidenced throughout all tasks.
•  Audit all complimentary bookings on a daily basis with the help of VIP forms to ensure all bookings are authorised by the relevant people and details are correct. This is done to prevent loss of room revenue.
•  Spot-check the Guest in house rate check report once a month and query any discrepancies in rates with the reservations department.
•  Spot-check menu changes once a month to make sure the price changes have been updated correctly in the Micros (POS) system
•  Spot-check all micro card access rights once a month to ensure that employees who leave the company have handed in their micros cards before leaving
•   To be a champion of Symphony system
•   To perform some elements of food and beverage cost control duties, such as assisting F&B with menu’s costing, analyzing beverage stock variance.
• To complete Income audit risk register
• To assist internal and external auditors with their queries

Requirements and skills

• Proven experience as an  Income Auditor or similar role
• Current knowledge of  Income Auditor and related laws
• Good knowledge of Fourth hospitality software and MS Office (especially Excel)
• A keen eye for detail
• An analytical mind 
• Outstanding communication skills (written and oral)
• Strong organizational skills
• Self-starter and improver, able to work independently

Royal Lancaster London is based at Lancaster Terrace, London W2 2TY and the closest tube station is Lancaster Gate on the central line underground.

All applicants must be legally eligible to work in the UK.