Bar Supervisor - Coventry

Bar Supervisor - Judds Lane, Coventry

We are seeking experienced team leaders to join our exclusive hospitality bars team as Bar Supervisors during the 2017-18 season. Responsible for the overall operation of one of our 10 premium hospitality bars, Bar Supervisors will lead a team of up to 10 team members to achieve excellence in all aspects of their operation and deliver the legendary experiences, Ricoh Arena prides itself on.

Bar Supervisors are required on all match days at Ricoh Arena and we are seeking enthusiastic, service driven, experienced team leaders to join our hospitality bars team.

Requirements

Duties include:

• Empower the team to create legendary guest experiences
• Lead a group of up to 10 people to deliver great business results
• Ensure that the outlet and products are perfectly prepared at all times
• Respond to and resolve guest queries or complaints as required
• Deliver engaging briefing and training activities to team members
• Maintain the highest levels of food hygiene and health and safety at all times
• Accurately manage cash and stock procedures with the bar
• Be a positive ambassador and lead a service excellence culture