Assistant F&B Manager

St Columb, Cornwall
£9 ph
25 May 2017
22 Jun 2017
Full Time

Assistant Food and Beverage Manager

Full Time

Cornwall, St Columb

£9.00 ph

Who we are

Retallack is a five star luxury resort and spa in Cornwall, Set in 100 acres of peaceful lakes and Cornish countryside the resort has plenty going on and offers much more than your average holiday home. From indulging in dinner, to relaxing in the spa, working up a glow in the health club, having fun on the FlowRider or splashing around at Retallack Wake Park, we have it all.

The Position

We are looking for an experienced Assistant Food and Beverage Manager to come and assist with the management of the team in the Green Room restaurant. In this role you will be responsible for assisting with the day-to-day operations of the restaurant ensuring all staff provide our guest with a 5 star service. In this role you will be responsible for mentoring, managing, training, and the development of the Green Room staff.

Responsibilities

  • Assist in managing the day-to-day operation of the Green Room restaurant
  • Ensure a prompt resolution of customer complaints and that these are dealt with in the correct way
  • To take full responsibility of the department in the absence of the Food and Beverage Manager
  • Full understanding and knowledge of all menus, drinks and wines served in the Green Room
  • Ensure the staff are trained to the high standards required
  • Assist in the ordering, purchasing and stock taking of the restaurant products when required

The Person

  • Must have excellent customer service skills
  • Ability to work well under pressure
  • High standard of personal presentation and hygiene at all times
  • The ability to build relationships with the guests and staff
  • Excellent communication skills (written & verbal)
  • Previous experience in a similar role is essential

Benefits

  • 21 days holiday entitlement
  • Discounted rates on all of our leisure facilities including the ESYA Spa, Green Room Restaurant, Wake Park, Aqua Park and Flowrider
  • Free onsite parking

Additional Information

  • Offers are subject to suitable references

The closing date for this position is 22/06/17