Administration Assistant

Administration Assistant - Outpatients

Administration Assistant – Outpatient Bookings

Oaks Hospital – Colchester | Permanent |

The role

In this role you will be an integral part of a team who are committed to delivering the highest quality outcomes in a supported environment. The ideal candidate will have good administration skills and have the ability to organise and prioritise the workload whilst working under pressure and part of a team. You will need to be a good communicator (with experience, face to face and via email, letter and telephone) and be able to liaise with staff and patients to the unit at all levels. High customer care standard is required. The role is in our Private Outpatient Bookings Department and will be Monday to Friday, it involves placing live patient appointments onto our electronic patient management system, producing appointment letters, managing referrals and liaising closely with medical secretaries and consultants. The role also includes working with and supporting our Reception team.

The team is extremely busy and needs someone with proven high quality customer service skills.

Full training will be provided. The successful candidate would need to be computer literate including Excel and Word and have an understanding of confidentiality issues.

What you’ll bring with you

A warm, considerate and empathetic character

Excellent written and verbal communication skillsPassion to deliver excellent customer serviceA flexible and positive attitude

Benefits

Contributory pension schemeAccess to the Ramsay Academy – genuine opportunities to grow, develop and specialise in your career25 days’ annual leave plus the opportunity to buy/sell morePrivate Healthcare and Life AssuranceFree onsite parking and a subsidised staff restaurantFree uniformAccess to our employee Discount ProgrammeWellbeing centre and access to 24/7 employee assistance line for free advice Free DBS checkingLong service, Employee recognition and appreciation awardsHospital bonus / employee incentive scheme

About us

Ramsay Health Care UK is a well-established global hospital group with over 50 years’ experience. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England.

We love people with a positive, “can do” attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success.

“The Ramsay Way” culture recognises that people – staff and doctors – are Ramsay Health Care’s most important asset and this has been key to our ongoing success. Click here to find out more.

For a Job Description please email Frida Dennis, HR Department at

Please contact Kelly Davies at for further information. Alternatively apply via www.ramsayhealth.co.uk/careers

We are committed to equality of opportunity for all. This position is subject to an Enhanced DBS check.

For more information on our services please visit our website.