Cafe Lounge Assistant - Melton Mowbray

Cafe Lounge Assistant - Ragdale Hall Spa, Melton Mowbray

31 hours per week

About this position:

We are looking for a confident and friendly Café Lounge Assistant, who will share our passion for exceptional customer care, to be the first point of contact for guests in our beautiful Garden Room and Verandah Bar. You will be required to communicate in an effective and professional manner to assist guests with their queries and orders.

Your daily duties will include: serving drinks (alcoholic beverages, hot drinks, soft drinks, smoothies and juices), meals and snacks throughout the day, ensuring that the Bar and seating area are kept clean, tidy and well-stocked. You will be taking payment and charging accounts in a sometimes very busy environment, therefore the ability to multi-task and take initiative is crucial.

The successful candidate will have excellent communication skills, be friendly and a good problem-solver, so if this sounds like a role that you would be passionate about, we would love to hear from you!

PLEASE NOTE: Applicants must be 18 years or older as you will be serving alcohol.

Hours of work:

31 hours per week on a rota basis worked between the hours of 8.00am and 11.00pm including 3 out of 4 weekends.

Qualifications and skills required:

• You must be a reliable, enthusiastic and outgoing person who isn’t afraid of hard work. You will need to be professional and a team player with a real passion for providing the outstanding levels of customer service that Ragdale’s reputation is built upon.
• Ideally you will have some experience working within a customer-focused role and be flexible in your availability to work.

Salary:

£7.90 per hour age 21 and above, £7.42 per hour age 18-20.

Generous benefits package including £900 per year in tips (full time equivalent), free meals on duty, free transport from Melton Mowbray and Asfordby, uniforms, use of the gymnasium and exercise classes, discounts on all Ragdale products and much more.