Waiter/ Waitress - London

Heathrow, London
Competitive
15 Feb 2019
15 Mar 2019
Full Time, Part Time

Waiter/ Waitress - Heathrow, London

Are you enthusiastic, driven and able to engage with people? Here at London’s busiest airport we create relaxing and memorable experiences for guests, departing and arriving.

We are a fast-growing company headquartered in Hong Kong, and have since expanded to Mainland China, India, Middle East, Europe and North America. If you are dynamic, innovative, customer-oriented and seeking to make a make a mark in the travel and hospitality industry, we invite you to join our team here in the UK.

Working in LHR most prestige lounges you will greet and serve the passengers as well as monitor the lounge condition. Where possible upsell the lounge facilities, such as spa treatments and upgraded drinks to the passengers.  Support colleagues in the lounge when it is busy.

Duties:

  • Greet and assist guests in a friendly manner
  • Serve food and beverages to guests in the service areas
  • Replenish food and beverages in the food counters and refrigerators in a timely manner
  • Ensure sufficient stock levels of amenities are available
  • Serve liquors or beverages to guests in the Lounge
  • Prepare and mix ingredients, for any cocktails/drink combinations requested by the guest
  • Ensure the services, hygiene, cleanliness and tidiness of the Lounge achieve total customer satisfaction and meet company standards
  • Any other request within the scope of the position
  • Create memorable experiences for our guests with professionalism and passion

The Ideal Candidate:

  • Eager to learn, positive and energetic personality
  •  Excellent interpersonal and presentation skills
  • Able to build and maintain relationships with internal and external guests
  •  Be organised and motivated
  • Punctuality and regular and reliable attendance.