Spa Therapist

Heathrow, Hounslow
Competitive salary - from £8.50 to £9.00 per hour
15 Feb 2019
15 Mar 2019
Full Time

To provide a massage and nail service for the guests ensuring that any health checks are followed as per H&S requirements. Upsell where possible lounge facilities, such as spa treatments, to the passengers.  Support colleagues at Reception and in the lounge when it is busy.

Duties & Responsibilities:

  • Provide a massage service to guests
  • Provide a nail service to guests  
  • Greet, receive and where required collect payment from Guests at the front reception counter
  • Assist Guests in a friendly manner
  • Complete the necessary health checks prior to beginning the massage or nail treatments
  • Responsible for replenishing the stock and informing Supervisor what has to be ordered
  • Guide Guests to assigned areas
  • Keep the Spa area clean and tidy.
  • Upsell where possible additional services i.e. nails and massage
  • Support the Reception when the Spa is quiet
  • Any other reasonable request within the scope of your position
  • Working as part of a team, helping others out when required
  • Reporting early if equipment and stock is running low

Qualifications / Essential Skills:

  • Previous experience within a spa/hospitality sector
  • Qualified in various massage techniques
  • Knowledge of anatomy and physiology
  • Nail Technician qualification preferably Shellac
  •  Excellent interpersonal and presentation skills
  •  Able to build and maintain relationships with internal and external guests
  •  Eager to learn, positive and energetic personality
  •  Be organised and motivated
  •  Able to remain calm under pressure
  •  Possess a good command of English and have excellent communication skills, both written and verbal
  • Able to work flexible hours
  • Punctuality and regular and reliable attendance.
  • Honesty and Integrity

Eligibility

  • In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK.
  • Criminal check will be required.
  • To be able to provide the past 5 years background check which is required to work at the airport.