Assistant Advisor - Health and Bodycare - Tottenham Court Road, London

Assistant Advisor - Health and Bodycare - Tottenham Court Road, London

Reports To: Team Leader (Other Duty Managers and Store Manager)

Direct Reports: None

Job Role (day to day tasks)

Deliverables

Customer Service

• Know and demonstrate Planet Organic’s customer service standards
• Contribute to the team’s effectiveness to deliver the company’s service standards
• Providing customer assistance in other areas of the store as required, using knowledge of natural products and supplements to inform the customer.

People, Training & Development

• Develop your own product knowledge of Planet Organic products
• Attend/complete training as necessary
• Receiving training from suppliers

Merchandising & Stock Management

• Replenish, facing up, rotating stock and regular price checking in line with company guidelines
• Ordering: some ordering may be required to a greater or lesser extent depending on the emphasis of the role
• Assist with periodic stock takes within the store as required; this may require working additional hours from time to time

What you'll receive:      

• Competitive basic hourly rate
• Salary Exchange pension scheme
• 25% in store and online discount
• Internal development plans and access to short courses
• 24/7 doctor access, Mental Health support for household
• Dedicated well-being platform
• Cycle to work and tech benefits, access discounts and spread the cost over the year
• Deals & discounts with major retailers, gyms and other partners

We value diversity and creating and maintaining a truly inclusive team, and actively encourage applications from everyone, including those that are currently underrepresented in our workforce. We promote equality of opportunity in all aspects of employment. We are a Disability Confident Committed employer and a member of the EW Group’s Inclusive Culture Pledge.